- I enjoy helping others and giving back to the community
- Camping
- Volunteering with youth sports programs
- Team Sports
- Music
- Mindfulness Practices
- spending time with family and friends
- Watching Movies and TV Shows
- Outdoor Recreation
- Adventure Travel
Nicole Stockdale
Craigieburn,VIC
Summary
Proven in enhancing guest satisfaction at Hilton Hotels through meticulous room maintenance and timely service, I bring a blend of hard skills in time management and a soft skill in empathy. At Hungry Jack's, I boosted team performance and customer satisfaction, showcasing my problem-solving abilities and compassionate care.
Caring Disability Support Worker skilled at working with individuals living with Autism, mental health issues. Versed in daily living support, meal preparation, and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience
Caring Disability Support Worker skilled at working with individuals living with ABI stroke victums issues. Versed in daily living support, meal preparation, and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience.e
Overview
25
25
years of professional experience
1
1
Certification
Work History
Disabillity Support Worker
Raya Health Care
01.2025 - Current
- Drove clients safely to social activities and appointments.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
Child Care Educator
Goodstart Early Learning Centre
02.2008 - 02.2015
- Applied play-based strategies to provide diverse approaches to learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Communicated with parents and other staff about student progress.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
Housekeeping Room Attendant
Hilton Hotels Corporation
03.2005 - 05.2007
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Manager
Hungry Jack's
11.1999 - 07.2003
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Children Services
Victoria University
Melbourne, VIC02-2008
Skills
- Daily living assistance
- Elderly care
- Empathy and patience
- Problem-solving
- Time management
- Compassionate care
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Pediatric First Aid/CPR/AED - American Heart Association or American Red Cross.
- Early Childhood Education Certificate - Various State Departments of Education.
Interests
Timeline
Disabillity Support Worker
Raya Health Care
01.2025 - Current
Child Care Educator
Goodstart Early Learning Centre
02.2008 - 02.2015
Housekeeping Room Attendant
Hilton Hotels Corporation
03.2005 - 05.2007
Manager
Hungry Jack's
11.1999 - 07.2003
Children Services
Victoria University
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