NICOLE SUGRUE
Dawesville
Summary
Motivated, flexible, and reliable individual with strong communication and listening skills. Exceptional ability to efficiently plan and organize tasks. Demonstrated effectiveness in independent and collaborative work as part of a team.
Overview
8
8
years of professional experience
Work History
Operator / Quality Control
Pheonex
10.2023 - 12.2024
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
Bartender
Murphy’s Irish Bar
09.2023 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Food and Beverage Attendant (Level 3)
J.B O'Reilly's
06.2023 - 09.2023
- Delivered pleasant customer greetings, ensuring a welcoming atmosphere.
- Mixed and served beverages to over 500 customers weekly.
- Craft cocktails following J.B standards meticulously.
- Managed food and beverage orders with attention to customer allergies.
- Overseeing daily restaurant operations and ensuring timely service.
- Ensuring accurate till management each day.
Bar Manager
Roundy's Bar
02.2022 - 04.2023
- Assisted customers as their initial point of contact.
- Craft unique and flavorful beverages.
- Crafted and presented diverse beverages and food items.
- Marketed upcoming bar events.
- Oversaw inventory levels, replenishing stock when needed.
Supervisor
The Ashe Hotel
04.2017 - 01.2022
- Provided a hospitable reception for visitors both in-person and on calls.
- Managed daily hotel operations, maintaining high standards.
- Directed efficient check-in and checkout procedures.
- Oversaw all guest requests and provided recommendations on hotel facilities.
- Provided training on company policies and procedures to new employees.
Education
Leaving Cert -
Mercy Mount hawk
01.2016
Skills
- -Bartending
- -Barista
- -Customer service
- -Problem-Solving
Timeline
Operator / Quality Control
Pheonex
10.2023 - 12.2024
Bartender
Murphy’s Irish Bar
09.2023 - 12.2024
Food and Beverage Attendant (Level 3)
J.B O'Reilly's
06.2023 - 09.2023
Bar Manager
Roundy's Bar
02.2022 - 04.2023
Supervisor
The Ashe Hotel
04.2017 - 01.2022
Leaving Cert -
Mercy Mount hawk
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