Summary
Overview
Work History
Education
Skills
Netball
Timeline
Generic

Nicole Swart

Sydney,NSW

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.


Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

5
5
years of professional experience

Work History

Receptionist

DP World Logistics
07.2020 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

Early Childhood Teacher

Unike Uiltjies
04.2019 - 07.2020
  • Applied play-based strategies to provide diverse approaches to learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Promoted sensory development by providing access to different textures.
  • Fostered reasoning and problem solving through active exploration games and activities.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Developed weekly lesson plans and activities to engage children and promote learning.

Cashier

MICA
10.2018 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

GED -

Die Anker Hoërskool
South-Africa
07.2019

High School Diploma -

Die Anker Hoërskool
South-Africa, Guateng
07.2018

Skills

  • Data Entry
  • Office Management
  • Scheduling
  • Bookkeeping
  • Database Administration
  • Business Administration
  • Customer/Client Relations
  • Mail Distribution
  • Telephone Skills
  • Greeting and Seating Clients
  • Customer and Client Relations
  • Document Control

Netball

I am very energetic and passionate about my sport and love teambuilding activities where I interact with other players/people.  

I also go to gym, my health is top priority.

Timeline

Receptionist

DP World Logistics
07.2020 - 09.2023

Early Childhood Teacher

Unike Uiltjies
04.2019 - 07.2020

Cashier

MICA
10.2018 - 04.2019

GED -

Die Anker Hoërskool

High School Diploma -

Die Anker Hoërskool

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Nicole Swart