Nicole Tan
9/18 Swan Lake Crescent, Calamvale,QLD
Summary
Experienced and dedicated individual with 6 years of expertise in the bubble tea industry. Experienced in beverage preparation, cash management, and delivering great customer service. Eager to contribute my skills and enthusiasm in a casual or part-time role.
Overview
6
6
years of professional experience
Work History
Barista
Chatime
03.2023 - Current
- Greeted customers and accurately processed payments.
- Prepared and served a variety of drinks including smoothies, teas, and hot beverages, adhering to specific recipes and presentation standards.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Stayed informed about the latest specials, promotions, and menu changes.
- Maintained a clean work environment by cleaning counters, equipment, and floors.
- Trained new baristas on drink prep, customer service, and procedures.
- Arranged, restocked inventory, and placed stock orders.
Barista
Tealive
12.2018 - 11.2022
- Greeted customers and took orders.
- Operated cash registers to process customer payments.
- Prepared and served a variety of drinks, including coffee, milk teas, fruit teas.
- Adhering to specific recipes and presentation standards.
- Described menu items to customers and suggested promotional beverages.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Monitored inventory levels of supplies and restocked when necessary.
Education
Bachelor of Nursing -
Griffith University
Brisbane, QLD01-2027
High School Diploma -
Lodge Group of Schools
Kuching, Malaysia2018
Skills
- Customer Service
- Team Player
- POS System
- SOP Adherence
- Beverage Preparation
- Cash handling
- Opening/Closing
- Bilingual (English, Mandarin, Malay)
- Available weekdays & weekends
Timeline
Barista
Chatime
03.2023 - Current
Barista
Tealive
12.2018 - 11.2022
Bachelor of Nursing -
Griffith University
High School Diploma -
Lodge Group of Schools
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