Dynamic professional with 20 years of experience in hotel services. Expertise in customer satisfaction, innovative problem-solving, and effective team collaboration. Committed to enhancing operations and driving positive customer experiences.
Overview
22
22
years of professional experience
Work History
HOTEL SERVICES
Lyndoch living
Warrnambool, VIC
01.2004 - 07.2025
Resolved customer issues with knowledgeable and friendly service, resulting in high satisfaction.
Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
Proposed ideas and solutions that improved team performance and outcomes.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
Worked with team members to meet project objectives and deadlines.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Hotel Guest Services /Hotel Front Desk Supervisor at Oaklawn Racing, Casino, and ResortHotel Guest Services /Hotel Front Desk Supervisor at Oaklawn Racing, Casino, and Resort