Nicole Thomson
Bayswater
Summary
I would like to apply for the advertised position, I have been a support worker for 16 years, most of which is spent working in supported accommodation. I am more than ready for a change in my career and would like to work with people in another capacity as it has started to take a toll on me physically.
I have always lived in Melbourne, (mostly the Eastern suburbs)with the exception of Shepparton for six years, where 2 of my 3 children were born.
I have been a professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.
I would really appreciate the chance to gain more experience as i need to be back working with community, its where i have always wanted to be, helping families in need to improve quality of life.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Independence Australia Group
01.2009 - Current
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Kept accurate records for client files and handled related paperwork.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
Education
Year 10 -
Nunawading High School
01.2025
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Disability awareness
- Documentation skills
- Documentation and reporting
- Client confidentiality
- Incident reports
- Disability services
- Mobility support
- Meal planning
- Daily living requirements
- Household chores
- Dressing assistance
- Risk assessments
- Family communication
- Emotional support
- Feeding assistance
Certification
CPR and first aid
NDIS Worker Orientation
Certificate 3 and 4 in Disability
Certificate 3 in Aged Care
Preventing Dementia
Family Violence Foundations
Mental Health First Aid
Timeline
Disability Support Worker
Independence Australia Group
01.2009 - Current
Year 10 -
Nunawading High School
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