Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NICOLE TINNEY

Redlands,QLD

Summary

Results-driven Educational Professional specializing in project management, innovation, and stakeholder engagement. Achievements include winning the Moreton Bay Innovation Techstars Start-Up Weekend Pitching Competition and successfully coordinating Brisbane’s largest careers expo, connecting over 130 stakeholders with 1,500 students. Demonstrated expertise in developing pathways for school-based apprenticeships and creating the first VET career flipbook utilized in SET planning. Focused on enhancing industry partnerships that promote VET participation and inclusive training opportunities for diverse candidates.

Overview

25
25
years of professional experience

Work History

Industry & Vocational Training Officer

MacGregor SHS
Brisbane , QLD
05.2024 - 08.2024
  • Undertook short-term contract to revamp Tracked Systems.
  • Arranged work experience placements for students.
  • Facilitated career development discussions with Year 12 students.
  • Crafted customized conversation tools to guide career talks with year 10 students.

Tourism Opportunity Navigator

BUSY Ability
Brisbane , QLD
08.2023 - 05.2024
  • Led pilot program for Department of Social Services to promote employment of candidates with disabilities in tourism and hospitality sector in Moreton Bay Region.
  • Coordinated stakeholder engagement to gather insights for piloting a business-focused training program.
  • Engaged with industry stakeholders in disability, employment services, and training providers to assess requirements and advocate for the initiative.
  • Fostered relationships with stakeholders, establishing connections that facilitated pathway opportunities for candidates.
  • Designed effective training initiatives that build employer competence in hiring people with disabilities.
  • Monitored and reported on progress to meet project requirements.
  • Delivered briefing reports and information to federal government agencies on pilots' progress.

Industry & Vocational Training Officer

Bray Park SHS
Brisbane , QLD
07.2021 - 08.2023
  • Facilitated industry-based placements enhancing practical experience for both teachers and students.
  • Monitored and documented vocational placement hours in compliance with regulations.
  • Facilitated the planning and execution process for a major school careers event in Brisbane, engaging 130 industry leaders and hosting 50 keynote speakers.
  • Successfully rolled out and evaluated an advanced online work experience platform for Moreton Bay City Council involving major industry stakeholders.
  • Worked alongside DESBT North Coast to develop training programs for DP's, HOD's and VET staff in schools.
  • Recognized for innovative achievements with the Moreton Bay Business Youth Innovation Awards twice.
  • Developed and executed a school-based nursing traineeship initiative alongside Wesley Mission QLD.
  • Facilitated construction partnerships with AUSBUILD for school-based apprenticeships.
  • Designed informative careers day flipbook for use by parents, students and staff.
  • Actively engaged in Moreton Bay City Council events to build strong school partnerships with RTOs, government, and key employers.
  • Drafted proposals to secure school funding.

Industry Liaison Officer

Kedron SHS
Brisbane , QLD
01.2016 - 07.2021
  • Cultivated school-industry collaboration to create pathways for prospects.
  • Ensured RTO compliance with meticulously managed documents.
  • Designed VETIS-approved courses aligned with industry needs.
  • Facilitated work experience placements for students and vocational teachers.
  • Facilitated student meetings focused on career development.
  • Maintained compliance with RTO standards in educational institutions.
  • Generated detailed reports on Vocational Placement hours, ensuring compliance with RTO requirements.
  • Expanded vet participation at academic school, rising from 150 students in 2016 to 750 by 2021.
  • Developed pioneering combined certificates II and III in partnership with Mater Education, maintaining high participation rates for three consecutive years.
  • Coordinated industry group to ensure VET compliance and work opportunities for students.
  • Launched first-ever careers day flipbook targeting parents and students in 2021.

Training Consultant and Corporate Trainer

Franklyn Scholar
01.2014 - 01.2015
  • Engaged as a training consultant for delivery of cert II, III, and IV vet qualifications
  • Curriculum development, technical writing & learning design for short courses and facilitation of group training for key corporate clients in customer service, time management, and sales
  • Facilitation of group and individualised - Certificate III & IV Business, Certificate III & IV Business Admin, Training and Assessment ((TAE) and Certificate IV Business Sales
  • Knowledge of ASAQ and VET standards for compliance and RTO standards 2015, funding models, and user choice policy requirements
  • Responsibilities for training aboriginal and indigenous students, students with disabilities, and LLN challenges
  • Vocational industry expectations as a trainer including professional development
  • Liaison with external key stakeholders and government agencies as required including ACC's & GTO's
  • Engagement to develop key stakeholder relationships for the school to create pathways opportunities, provide innovative curriculum-aligned programs, develop school-based apprenticeships and training opportunities in priority industries, and provide work experience opportunities for students
  • School RTO compliance

Administration Officer

Rio Tinto
Brisbane , QLD
01.2011 - 11.2014
  • Engaged in a contract role for IT and WHS 2011 – 2014

Workplace Health and Safety team

  • Oversaw WHS data collection, analysis, and reporting trends across all coal sites.
  • Managed travel logistics for WHS team of 35, and Diary Management for the Executive General Manager
  • Managed comprehensive overhaul of training resources for ensuring electrical safety on-site locations.
  • Coordinated critical stakeholders supporting culturally significant projects.
  • Coordinated logistics for WHS team gatherings, including virtual and in-person setups.
  • Administered emergency protocols as an integral part of HSEC support.

Information Technology

  • Handled diary management and travel logistics for the team.
  • Ensured accurate documentation while managing various aspects of the IT telephony initiative.
  • Managed travel scheduling, accounts payable, receivable and data reporting.
  • Conducted project expense analysis to identify trends, costs, and discrepancies.
  • Coordinated administrative operations for finance and technology expenditures.
  • Provided guidance to internal and external stakeholders on safety protocols.

Learning & Development Coordinator

Aurecon Group
Brisbane , QLD
01.2010 - 07.2010
  • Assisted with short-term training contract as L&D coordinator.
  • Organized and updated LMS for company-wide training initiatives.
  • Contributed to the global L&D projects team, enhancing existing processes.

Learning And Development - QLD Trainer

7-ELEVEN STORES PTY LTD
01.2007 - 01.2010
  • Engaged as QLD trainer to onboard franchisee and staff from engagement to operation
  • Delivery of local QLD training to new franchisees
  • Customised training material for learning styles for non-English speaking owners
  • Development and delivery of training sessions for store staff on retail operations
  • Supporting Franchisee with all HR, Staffing, workforce planning, onboarding
  • Delivery of store onboarding and operation to company compliance standards

Franchise Support Coordinator

VIP Home Services
01.2005 - 01.2007
  • Engaged in providing support to QLD franchisees and delivering training
  • Introduced, developed, and implemented a national training task force to share ideas between states
  • Designed and developed nationally accredited vet certificate iii business - franchisee operators
  • Delivered accredited training to 45 QLD business owners

Sales Coordinator - Hospitality Balloon Gas

BOC Limited
01.2001 - 01.2004
  • Engaged as QLD sales coordinator for hospitality balloon gas - greenfield role
  • Developed a local area marketing campaign to promote balloon gas to the QLD market
  • Implemented and delivered training sessions on gas safety to SME in coordination with the QLD association
  • Created and produced marketing and promotional material for hospitality and balloon specialists to increase sales revenue

Sales Coordinator

Colorcorp Screen-Printing Pty Ltd
01.2000 - 01.2001
  • Engaged as national sales coordinator for signage for the trucking industry
  • Developed and delivered training sessions to clients on legislative requirements within the industry
  • Reactivated one a+ client resulting in a $100,000 increase in sales in the 00/01 FY

Education

Diploma of Project Management & Quality Auditing -

Global Training Institute
07-2025

Bachelor of Business - Business Administration and Management

Swinburne University
Melbourne, VIC
01.2023

Diploma of Human Resources -

Global Training Institute
01.2022

Graduate Certificate Career Development -

International Skills Recognition
01.2021

Certificate IV Career Development -

Worklinks
01.2021

Certificate IV in & Employment Services -

Worklinks
01.2021

Certificate IV Training and Assessment -

Blueprint Career Development
01.2018

Diploma of Business -

BSchool
Melbourne, VIC
01.2016

Skills

Soft & Transferable Skills

  • Soft skills training delivery
  • Lesson development
  • Needs assessment
  • Diversity and inclusion
  • Project and program management
  • Problem-solving & Analytical thinking
  • Employee engagement & counseling
  • Facilitation techniques
  • Innovation & Critical thinking
  • Initiative & High organization
  • Coaching, Motivating & Conflict management
  • Reliability & Interpersonal skills
  • Strong written & verbal communication
  • Documenting, Reporting
  • Collaboration & Attention to detail
  • Event management
  • Training metrics
  • Networking & Stakeholder management
  • Conceptual & Creative thinking
  • Employee development, Training and Assessment
  • Statistical and Analysis research

Hard skills

  • Train-the-trainer, Adult learning theory
  • Technical training
  • ID Attend, One School, DAYMAP, Pathways, DET Connect
  • Adobe Cloud Suite, Microsoft Suite
  • Leaning Management Systems
  • Skype for Business, Live Meeting, Web Conferencing, Teams, Zoom Business
  • Social media & Business Networking, Blog Platforms
  • SAP, SWAY, CRM

References

  • Mr Tony Burns (OAM), Regional Director, Junior Adventures Group, 0424 258 240, inspire@tonyburns.live
  • Mrs Jenny Gill, Group Partnerships Manager, The BUSY Group, 0466 228 060, jenny.gill@thebusygroup.com.au
  • Mr Justin Roll, Senior Investigation Officer, Dept of Employment, Small Business and Training, 0468 585 309, justin.roll@desbt.qld.gov.au

Timeline

Industry & Vocational Training Officer

MacGregor SHS
05.2024 - 08.2024

Tourism Opportunity Navigator

BUSY Ability
08.2023 - 05.2024

Industry & Vocational Training Officer

Bray Park SHS
07.2021 - 08.2023

Industry Liaison Officer

Kedron SHS
01.2016 - 07.2021

Training Consultant and Corporate Trainer

Franklyn Scholar
01.2014 - 01.2015

Administration Officer

Rio Tinto
01.2011 - 11.2014

Learning & Development Coordinator

Aurecon Group
01.2010 - 07.2010

Learning And Development - QLD Trainer

7-ELEVEN STORES PTY LTD
01.2007 - 01.2010

Franchise Support Coordinator

VIP Home Services
01.2005 - 01.2007

Sales Coordinator - Hospitality Balloon Gas

BOC Limited
01.2001 - 01.2004

Sales Coordinator

Colorcorp Screen-Printing Pty Ltd
01.2000 - 01.2001

Diploma of Project Management & Quality Auditing -

Global Training Institute

Bachelor of Business - Business Administration and Management

Swinburne University

Diploma of Human Resources -

Global Training Institute

Graduate Certificate Career Development -

International Skills Recognition

Certificate IV Career Development -

Worklinks

Certificate IV in & Employment Services -

Worklinks

Certificate IV Training and Assessment -

Blueprint Career Development

Diploma of Business -

BSchool
NICOLE TINNEY