NICOLE VAN DER MERWE

• Process orders and provide budget for relevant departments for requisitions.
• Follow up on Outstanding purchase orders, GRVs and creditors payments as per guidelines
• Balance Intercompany accounts, Maintain the integrity of the Purchase Ledger.
• Process month/weekly end accruals,

recons and submissions

• Software program: MS EXCEL, MS WORD, GP13(ISFARM &COFARM), MS OUTLOOK
• Monitored office supplies and made arrangements for restocking of low-stock items.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Used data entry skills to accurately document and input statements.
• Maintained accurate records of customer payments.
• Generated monthly billing and posting reports for management review.
• Generated accounts payable reports for management review to aid in financial and business decision making.
• Processed vendor and supplier payments on weekly basis.
• Verified accuracy of accounts payable payments, resulting in 98% reduction in payment errors and check reissues.
• Collaborated with customers to resolve disputes.
• Monitored outstanding invoices and performed collections duties.

• Remittances, Queries and Daily Capturing of payments.
• Monthly forecast Sending statements, Invoices and filing.
• Daily batches of cash sales, CODiE, Bank Transfers.
• Remittances, Weekly Cash sales report to manager.
• Monthly Age analysis report to manager.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Input data into spreadsheets and databases.
• Supported staff on special assignments and ad hoc projects.
• Monitored and tracked budgets and expenses.
• Follow up with clients and daily assisting Telesales.
• Assist branches with processing of returned Merchandise and and process credit notes
• Software program: SYSPRO, WORD, EXCEL, OUTLOOK, QDOCS

• Responsible for all Purchase Orders,
• Invoicing
• Statements
• Maintained filing system and organized customer documents for easy retrieval of information.
• Monitored office supplies and made arrangements for restocking of low-stock items.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Used data entry skills to accurately document and input statements.
• Responded to customer concerns and questions on daily basis.
• Handled account payments and provided information regarding outstanding balances.
• Monitored outstanding invoices and performed collections duties.
• Collaborated with customers to resolve disputes.
• Generated monthly billing and posting reports for management review.
• Kept vendor files accurate and up-to-date to expedite payment processing.
• Generated accounts payable reports for management review to aid in financial and business decision making.
• Reconciliation
• Creditors reports
• Switchboard and general admin duties
• Software program: MS EXCEL, MS WORD, GP13, MS OUTLOOK

• SYSPRO, MS WORD, MS EXCEL, MS OUTLOOK
• Identified and resolved discrepancies and errors in customer accounts.
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Tallied cash drawer at beginning and end of each work shift.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Learned duties for various positions and provided backup at key times.

• Remittances, queries and Daily Capturing of pay.
• Monthly forecast Sending statements and invoices
• Processed documents and materials to disseminate information to appropriate parties.
• Issued invoices and followed up on outstanding payments to remind clients to pay on time.
• Input data into spreadsheets and databases.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Utilized office management software to record and track customer information.
• Compiled and analyzed data to produce reports.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Interacted with customers by phone, email, or in-person to provide information.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Daily batches of cash sales,
• COD’s and transfers
• Recording of Journals

• Switch board
• Filing, Emails and Orders Tending to clients.
• Sales, Stock taking and monitoring stock distribution.
• Warehouse management.
• Software Programs: BAAN, MS WORD, MS EXCEL
• Checked packages and merchandise for damage and notified vendors.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Collaborated with various departments to manage timely delivery of orders and avoid delays.
• Completed cycle counts and monthly inventory.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Conducted regular inspections and audits to check quality and verify inventory levels.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Assisted in receiving, stocking and distribution of merchandise.