NICOLE VU

• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
• Booked appointments, answered phones, greeted clients, handled payments,
• Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
• Received consistent positive feedback after treatment (google reviews)
• Utilized trigger point therapy and myofascial release techniques to address clients'' specific pain points, contributing to improved mobility and pain reduction.

REFERENCE - ESSEN RM Therapist

Jihyun

Contact Number - 0423 696 205

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.

REFERENCE - PRACTICE MANAGER

Raquel Stevens

Contact Number - 9367 4455

• I am responsible for performing First Aid and CPR treatment in sporting events.

• I am responsible for admin tasks such as preparing and organizing documents and managing customer inquiries via phone or email.

• I am a sale associate that process high volume transactions, cash handling and point of sale system management
• I am also a customer service representative that tailor sales to customer needs and manage customer queries via phone
• I handle and manage customer complaints.

• I am responsible for admin tasks such as high volume transactions, cash handling and point of sale system management
• I am responsible for opening and closing, customer inquiries and gym maintenance.

• I am a sale associate that process high volume transactions, cash handling and point of sale system management
• I am also a customer service representative that tailor sales to customer needs and manage customer queries via phone
• I handle and manage customer complaints.

• I am a sale associate that process transactions, cash handling and point of sale system management
• I am also a customer service representative that tailor sales to customer needs and manage customer queries via phone
• I handle and manage customer complaints
• At times, I am responsible for opening and closing and store ordering.

• I am a sale associate that process high volume transactions, cash handling and point of sale system management
• I am also a customer service representative that tailor sales to customer needs and manage customer queries via phone
• I handle and manage customer complaints.