Nicole Wardlaw

My Husband and I currently own and operate our family farm near cavendish for the past 9 years

Our focus is running Sheep with fat lamb production and we are also managing 100 bee hives and growing

• Managed farm budget and financial records, keeping farm profitable through strategic planning.
• Enhanced soil quality through regular testing, targeted fertilization, and proper crop rotation practices.
• Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
• Monitored livestock health and administered medication and vaccinations at established intervals.
• Maintained accurate records of all farming activities, including expenses, income, yields, and labor hours for tax reporting purposes as well as identifying areas for improvement.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
• Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
• Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
• Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
• Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
• Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
• Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Established our Plumbing Business, with Paul the head plumber and myself managing the office/accounting records

• Established strong customer relationships through excellent communication and attentive service.
• Consulted with customers to assess needs and propose optimal solutions.
• Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
• Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.