Nicole Wilkins

Team training, rostering, vm merchandising, store set ups/new openings, stock control, ordering, leadership training, store processes, setting and achieving targets, overseeing other stores, supporting and helping build stores up, passionate about building up our stores and the people in them, working closely with my regional, VM trainer and state manager.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Recruitment of new stores and store set ups.

Team building and training of all recruits

Maintaining store standards in merchandising and visual presentation.

Identified financial strengths and weaknesses by reviewing KPIs.

Achieving store targets.

Rostering for multiple stores.

Overseeing 4 stores, helping new managers with store processes etc.

• Participated in and completed product knowledge training.
• Assisted customers with product and services selection and information.
• Managed transactions at cash register with accuracy and efficiency.
• Acted as brand ambassador to drive pleasant shopping experiences.