Nicole Visser
Sydney,NSW
Summary
With over 7 years of experience in the Royal Australian Navy, excelled as an Able Seaman Marine Technician specialising in Electrical Fitting. Successfully completed a Cert III in Electrical Fitting and collaborated seamlessly with the engineering team on Navy vessels. Recently transitioned into the position of Office Manager at Navy Alcohol & Other Drug Services (NAODS), providing administrative support to two NAODS Counsellors. Concurrently pursuing a Cert IV in Alcohol and Drugs to enhance capabilities in this role. Eager to explore new opportunities beyond the uniform, prioritising the well-being of my family.
Overview
9
9
years of professional experience
Work History
Office Manager
Navy Alcohol & Other Drugs, Royal Australian Navy
Sydney, NSW
06.2021 - Current
- Answered phones, emails and all enquiries with respectful, engaging and supportive language, created meeting itineraries, scheduled appointments, and maintained office calendar and new client files
- Utilised excellent problem-solving and time management skills to ensure 100% client and counsellor satisfaction
- Responded to customer inquiries with patience and positivity to establish supportive working relationships moving forward.
- Providing confidentiality and privacy when dealing with clients and files with sensitive information
- Assisted the Counsellors with all aspects of administration, updating personal calendars, client database and client reports
- Effective time management with multi-tasking and filing client notes, reports and minutes
- Developed and maintained successful relationships with ship's company, members ashore, suppliers and contractors.
- Have Cert IV Alcohol and Drug whilst working full time within Defence
Electrical Fitter
HMAS Brisbane , Royal Australian Navy
Sydney, NSW
02.2020 - 06.2021
- Effectively tested a variety of mechanical and electrical systems on ships electrical and refrigeration systems
- Conduct day-to-day planned maintenance and corrective maintenance of domestic electrical systems on board
- Maintain test and tag log for fixed and portable appliances on board including ships staff appliances
- Work collectively in a team and individually to succeed in meeting deadlines given
- Help trainee Marine Technicians achieve their qualifications and goals
- Responded to and addressed minor and major emergencies aboard ship with standard operating procedures
Marine Technician
HMAS Leeuwin, Royal Australian Navy
Cairns, QLD
10.2018 - 01.2020
- Conduct day-to-day planned maintenance and corrective maintenance on electrical and ships systems
- Knowledge in department of stores for ordering the ships’ equipment and for maintenance requirements
- Liaise and provide support to contractors during maintenance periods and defect rectification of ships systems
- Assist with critical fault finding of ships electrical and major ship systems and all documentation as required
- Oversee and implement WHS within the work centre to ensure a safe work environment for personnel
Marine Technician
Fleet Support Unit, Royal Australian Navy
Cairns, QLD
01.2018 - 10.2018
- Worked closely with Unit Manager to ensure timely completion of administrative tasks
- Worked to motivate and support all Marine Technician staff, resulting in excellent workflow and productivity
- Helped all sea going vessels with ongoing maitenance, kept time management to a high standard ensuring all tasks were complete withini the time frames given
- Participated in team building activities, keeping moral high.
F45 Trainer
F45 Training Central Coast
12.2015 - 03.2017
- Worked to ensure a positive and hassle-free customer experience
- Worked to achieve high customer satisfaction rates by providing optimal customer service and dedication to the work
- Prepared clean and welcoming class environments, conducive to a healthy and happy experience
- Worked flexible hours including extremely early mornings, nights and weekends
- Participated in training programs and instructor workshops
- Remained flexible and adaptable to better serve my clientele.
Education
Cert IV Alcohol and Drug -
Chisholm Institute Remote Learning
Online08.2022
Cert III Electrotechnology -
TAFE NSW
Meadowbank, Sydney02.2021
Cert II Engineering - undefined
TAFE NSW HMAS Cerberus
Cert III Fitness -
TAFE NSW
Gosford, NSWHigh School Certificate - undefined
Central Coast Sports College
Kariong, New SouthSkills
- Leadership Skills
- Effective Time Management
- Effective Communication Skills
- Microsoft Office, Excel, Teams
- Administrative Skills
- Diagnosis and Troubleshooting
Additional Information
- NV1 Security Clearance
References
Maddison Thorne - Gosford Hospital
maddison.g.t@hotmail.com - 0415 050 276
Lieutenant Commander Fred Sams - RAN
fred.sams@defence.gov.au - 0457 262 105
Timeline
Office Manager
Navy Alcohol & Other Drugs, Royal Australian Navy
06.2021 - Current
Electrical Fitter
HMAS Brisbane , Royal Australian Navy
02.2020 - 06.2021
Marine Technician
HMAS Leeuwin, Royal Australian Navy
10.2018 - 01.2020
Marine Technician
Fleet Support Unit, Royal Australian Navy
01.2018 - 10.2018
F45 Trainer
F45 Training Central Coast
12.2015 - 03.2017
Cert IV Alcohol and Drug -
Chisholm Institute Remote Learning
Cert III Electrotechnology -
TAFE NSW
Cert II Engineering - undefined
TAFE NSW HMAS Cerberus
Cert III Fitness -
TAFE NSW
High School Certificate - undefined
Central Coast Sports College