Nicolene Gossayn
Summary
I am a professional with a proven track record in providing exceptional support and care within communities. Adept at building strong relationships, ensuring effective communication, and addressing diverse needs. Strong team collaborator focused on delivering impactful results and adapting to changing circumstances. Skilled in crisis intervention, active listening, and conflict resolution. Known for reliability and compassionate approach.
A passionate individual who strives to be successful in all aspects of life.
Overview
23
23
years of professional experience
Work History
Community Support Worker
Just Better Care
06.2023 - Current
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Facilitated access to community resources for clients, improving their quality of life and independence.
- Monitored and reported on client progress, adjusting support plans to meet evolving needs.
Early Childhood Educator
Berrigan Childcare Centre Association
09.2020 - 03.2023
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
- Strengthened parent-teacher relationships through consistent communication, increasing parental involvement in the educational process.
- Contributed to staff meetings and professional learning communities, sharing insights and strategies for continuous improvement of teaching practices.
- Collaborated with colleagues on curriculum development, sharing best practices to improve overall instruction quality across the school.
Junior Accountant
Flexilube
09.2002 - 12.2008
- Assisted with preparation of monthly financial statements.
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
- Prepared journal entries and entered into system using [Software].
- Reconciled month-end totals for timely and accurate reporting of financial information.
- Collaborated with senior accountants to perform month-end closing procedures, ensuring timely financial reporting.
- Managed supplier accounts and built lasting relationships with suppliers.
- Assisted in payroll administration by reviewing timesheets, calculating employee paychecks, and processing deductions for taxes or benefits.
- Provided support during audits by gathering requested documentation and answering questions from auditors.
- Enhanced financial accuracy by reconciling accounts and analyzing financial statements.
- Supported tax preparation and filing, ensuring compliance with regulations and deadlines.
Education
No Degree - Diploma in Early Childhood Education
Open Colleges
Australia03-2021
Skills
- Behavioral support
- Disability awarenes
- Individualized support
- Social integration
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Computer skills
- Calm under pressure
- Active listening
- Team collaboration
- Empathy and patience
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Interests
- Gardening
- Outdoor Recreation
- Camping
Timeline
Community Support Worker
Just Better Care
06.2023 - Current
Early Childhood Educator
Berrigan Childcare Centre Association
09.2020 - 03.2023
Junior Accountant
Flexilube
09.2002 - 12.2008
No Degree - Diploma in Early Childhood Education
Open Colleges
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