Nicoletta Eleftheriou
Sydney,NSW
Summary
Dedicated with excellent experience in the industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organisation skills.
Overview
8
8
years of professional experience
Work History
Personal Assistant to the General Manager
VAR Automotive
02.2021 - 12.2023
- Greeted and welcomed customers and created a positive impression of the company
- Answered incoming phone calls, responded to voicemails and emails
- Scheduled customer appointments for a variety of services such as pink/blue slip
- Assisted on sales for new and used vehicles
- Maintained organized and clean front office area to create professional and welcoming environment for our customers and employees
Receptionist/Facilitator
Greek Welfare Centre Community Services
07.2015 - 12.2021
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records and data.
- Answered phones promptly and directed incoming calls to the correct offices.
- Kept reception area clean and neat to give visitors a positive first impression.
- Facilitated groups of young people and seniors diagnosed with dementia.
- Translated the Director's documents from Greek to English and vice versa fluently.
Hospitality Manager
Tavernaki
05.2017 - 12.2020
- Increased customer service ratings significantly through personable service.
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
- Efficient in problem-solving situations
Education
No Degree -
Ethnomartyras Kyprianos Lyceum, Strovolos
Nicosia, Cyprus06.1990
Skills
- Strong Work Ethic
- Customer Service
- Attention to Detail
- Multitasking and Organization
- Valid Driver's License
- Dedicated Team Player
- Peoples Person
Fitness
I enjoy my time at the gym. I participate daily in Pilates classes and strength training workouts. I also enjoy running next to the water, and swimming every weekend.
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Personal Assistant to the General Manager
VAR Automotive
02.2021 - 12.2023
Hospitality Manager
Tavernaki
05.2017 - 12.2020
Receptionist/Facilitator
Greek Welfare Centre Community Services
07.2015 - 12.2021
No Degree -
Ethnomartyras Kyprianos Lyceum, Strovolos
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