Nicoletta Kurek

- Engaged in suggestive selling and other sales techniques.

- Addressed customer complaints and inquiries to verify satisfaction.

- Assisted wait staff with timely food delivery and guest requests.

- Delivered exceptional guest experiences through attentive service and quick response to issues.

- Contributed to a positive team environment through effective communication and collaboration with colleagues.

- Cleaned counters, machines, utensils, and seating areas daily.

- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

- Operated espresso machines and commercial coffee brewers to create beverages.

- Made and served brand-specific café beverages with focus on speed, quality and consistency.

- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

- Recommended products based on solid understanding of individual customer needs and preferences.

- Checked ID cards and verified bar guests were of legal age.

- Operated and closed down bar station according to sanitation regulations and safety standards.

- Restocked ice, condiments, and snacks.

- Adhered to alcohol policies and procedures and complied with local and state laws.

- Learned how to make wide variety of mixed drinks.

- Maintained sufficient inventory to meet business operation needs.

- Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.

- Delivered food to customers at bar and tables.

- Implemented effective time management strategies to balance multiple responsibilities during peak hours without compromising service quality.

- RUNNING THE PIZZATOPIA SOCIAL MEDIA PORTAL
(INSTAGRAM, TIK TOK)
- ORGANIZATION OF MARKETING CAMPAIGNS
- CONDUCTING ADVERTISING SESSIONS
- INVENTING AND IMPLEMENTING NEW PRODUCTS
- COOPERATION WITH ADVERTISING AGENCIES AND
GRAPHIC DESIGNERS
- TRACKING THE LATEST E-MARKETING TRENDS AND
PROPOSING NEW SOLUTIONS
- CONSIDERATION OF COMPLAINTS
- ORGANIZING PROMOTIONAL DAYS
- NEGOTIATIONS WITH SUPPLIER COMPANIE

- CUSTOMER SERVICE
- STAFF TRAINING
- CARE FOR THE CLEANLINESS OF THE PREMISES
- CONTROL AND MAINTENANCE OF FIFO PRODUCTS
- CREATING EMPLOYEE GRAPHICS
- MAKING PIZZAS
- CREATING DRINKS

- PREPARATION OF ANNUAL AND SEMESTER REPORTS

- COORDINATION OF DOCUMENT CIRCULATION

- PREPARATION OF INFORMATION MATERIALS,
DOCUMENT TEMPLATES, PRESENTATIONS,
TRANSLATIONS

- PREPARE MEETING MINUTES

- ORGANIZING CONCERTS (ANTONII LORENS IS A CO-
FOUNDER OF THE FUTURE ASSOCIATION)

- ORGANIZATION OF MEETINGS AND BUSINESS TRAVELS
AND THEIR SETTLEMENT IN THE INTERNAL SYSTEM,
INCLUDING ASSISTANCE IN PREPARING TRAVEL
DOCUMENTATION

- MINOR ACCOUNTING WORK
- CREATING OFFERS
- OVERSEEING THE TIMELY EXECUTION OF ORDERS AND
CORRESPONDENCE
- COLLECTING AND STORING LEGAL FILES AND INTERNAL
REGULATIONS
- DOING OFFICE SHOPPING
- CONTROL OVER INCOMING AND OUTGOING
CORRESPONDENCE