Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicolette Stephen

Hervey Bay,QLD

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Site Manager

Pacific Energy Fuels
01.2020 - 12.2023
  • Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Improved client satisfaction with timely project completion through effective communication and coordination among team members.
  • Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
  • Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
  • Ensured compliance with local regulations, obtaining necessary permits and coordinating inspections throughout the construction process.
  • Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
  • Managed change orders effectively, minimizing disruptions to project timelines and ensuring client satisfaction through prompt resolution of issues.
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Interviewed, hired, and trained new workers.
  • Oversaw all daily office operations and equipment maintenance.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Created weekly and monthly reports and presentations for management team.
  • Maintained records and logs of work performed and materials and equipment used.
  • Inspected cleanliness of common areas and offices.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Assumed responsibility for personnel deployed to work site.
  • Collaborated with stakeholders to develop comprehensive project plans outlining goals, timelines, and deliverables.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.

Store Manager

R.D Singh Investments
12.2015 - 01.2020
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Education

No Degree - Sustainable Leadership

University of South Pacific
Fiji
07.2022

Skills

  • Site Inspection and Management
  • OSHA Compliance
  • Project Management
  • Site Safety
  • Safety Procedures
  • Budget Development
  • Data Analysis
  • Team Leadership
  • Process Improvement
  • Asset Management
  • Inventory Management
  • Multitasking and Organization
  • Problem-Solving
  • Budgeting and Cost Savings
  • Resource Allocation
  • Materials Procurement
  • Contract Negotiation
  • Site Management
  • Customer Relationship Management
  • Relationship Building
  • Operations Management
  • Conflict Resolution
  • Business Development
  • MS Office
  • Analytical Thinking
  • Customer Inquiries
  • Skilled in [Software]
  • Trends Analysis
  • Personnel Management
  • Proficient in [Software]
  • Safety Monitoring
  • Business Administration
  • Shift Scheduling
  • Consulting
  • Financial Management
  • Strategic Planning
  • Manual Dexterity
  • Negotiation
  • Flexibility and Adaptability
  • Supply Ordering
  • Staff Evaluation
  • Emergency Response
  • Coaching and Mentoring
  • Documentation and Reporting
  • Management
  • Staff Management
  • Customer Service
  • Facility Oversight
  • Documentation Management
  • Stakeholder Engagement
  • Quality Control
  • Environmental Awareness
  • Risk Assessment
  • Change Management
  • Time Management
  • Performance Monitoring
  • Continuous Improvement
  • Decision Making
  • Cost Estimation
  • Staff Training
  • Safety Compliance
  • Budget Management
  • Site Coordination
  • Workforce Planning
  • Client Relations
  • Technical Knowledge
  • Problem Solving
  • Cost Control
  • Revenue Forecasting
  • Performance Reviewing
  • Team Development

Timeline

Site Manager

Pacific Energy Fuels
01.2020 - 12.2023

Store Manager

R.D Singh Investments
12.2015 - 01.2020

No Degree - Sustainable Leadership

University of South Pacific
Nicolette Stephen