Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Nicolette Stephen

Hervey Bay,QLD

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Site Manager

Pacific Energy Fuels
, Fiji
01.2020 - 12.2023
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Ensured compliance with local regulations, obtaining necessary permits and coordinating inspections throughout the construction process.
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Interviewed, hired, and trained new workers.
  • Oversaw all daily office operations and equipment maintenance.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Maintained records and logs of work performed and materials and equipment used.
  • Inspected cleanliness of common areas and offices.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Assumed responsibility for personnel deployed to work site.
  • Collaborated with stakeholders to develop comprehensive project plans outlining goals, timelines, and deliverables.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.

Store Manager

R.D Singh Investments
, Fiji
12.2015 - 01.2020
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Recruited, trained and supervised new employees.
  • Updated POS system with new products and promotional offers.
  • Created weekly work schedules for store personnel.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Education

Some College (No Degree) - Sustainable Leadership

University of South Pacific
Fiji

Skills

  • Site Inspection and Management
  • OSHA Compliance
  • Site Safety
  • Safety Procedures
  • Budget Development
  • Data Analysis
  • Team Leadership
  • Problem-Solving
  • Budgeting and Cost Savings
  • Site Management
  • Customer Relationship Management
  • Operations Management
  • MS Office
  • Customer Inquiries
  • Safety Monitoring
  • Shift Scheduling
  • Negotiation
  • Flexibility and Adaptability
  • Supply Ordering
  • Staff Evaluation
  • Emergency Response
  • Coaching and Mentoring
  • Customer Service
  • Facility Oversight
  • Performance Monitoring
  • Cost Estimation
  • Staff Training
  • Safety Compliance
  • Client Relations
  • Problem Solving
  • Cost Control
  • Performance Reviewing

Affiliations

  • Love swimming
  • Playing solving puzzle games
  • Reading books
  • Travelling and meeting new people
  • Volunteering at local companies
  • Baking and Cooking
  • Participating in fundraising events for charity

Certification

  • Certificate in Sustainable Leadership (07/2022)

Languages

English
Professional
Fiji
Limited
Hindi
Limited

References

References available upon request.

Timeline

Site Manager

Pacific Energy Fuels
01.2020 - 12.2023

Store Manager

R.D Singh Investments
12.2015 - 01.2020

Some College (No Degree) - Sustainable Leadership

University of South Pacific
Nicolette Stephen