Nicolette Wong
Thornlie,WA
Summary
Safety professional with strong background in regulatory compliance, risk assessment, and incident investigation. Known for fostering team collaboration and adapting to changing needs, ensuring workplace safety and operational efficiency. Highly skilled in developing safety protocols, conducting training programs, and implementing corrective actions. Successfully managed safety initiatives that reduced workplace incidents and improved compliance with regulatory standards. Dependable and results-driven, consistently enhancing safety standards and reducing hazards.
Overview
6
6
years of professional experience
Work History
APS6 Senior People and Culture Advisor
Federal Court of Australia
03.2024 - Current
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Facilitated cross-functional collaboration for improved decision-making processes within the organisation.
- Implemented automation solutions within the organisation to enhance productivity without compromising on quality or accuracy of results.
- Cultivated innovative culture among advisory team members.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Leveraged professional networks and industry knowledge to strengthen cross-agency relationships.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Streamlined project delivery mechanisms, significantly reducing time to market for new initiatives.
- Enhanced team efficiency by implementing streamlined processes for health and wellbeing initiatives.
- Navigated complex regulatory requirements to ensure compliance in all advisory activities.
- Engaged in ongoing professional development to remain abreast of industry trends.
Acting Assistant Director - Work Health and Safety
Department of Home Affairs
11.2023 - 03.2024
- Facilitated successful implementation of organizational change initiatives.
- Assisted the Director in managing and supporting development and operation of WHS.
- Ensured compliance by monitoring and understanding current regulations.
- Evaluated WHS incident data to review and report on existing or potential trends.
- Managed staff nationally and ensured completion of departmental tasks.
- Supported the Director and administration by performing research and providing input on policies and procedures.
- Provided guidance on career development opportunities to staff members, assisting them in achieving professional growth within the organisation.
- Conducted job audits to determine job duties and requirements, develop and maintain job descriptions and maintain job classifications.
- Coordinated annual performance review process, providing constructive feedback to employees and aligning team goals with organisational objectives.
- Ensured compliance with federal, state, and local employment laws through regular policy reviews and updates.
- Addressed challenging employee issues, maintaining impartial resolutions.
- Reduced process gaps while supervising employees to achieve optimal productivity.
APS6 Senior WHS Advisor
Department of Home Affairs
12.2022 - 03.2024
- Led WHS site visitations for internal audits and engagement programs with senior executives, including various departmental and remote Australian Border Force sites.
- Maintained comprehensive understanding of new industry standards.
- Managed compliance and issues related to WHS alongside senior staff.
- Developed comprehensive reports on WHS performance for senior executives and relevant committees.
- Interpreted and applied legislations, guidelines, policies, and procedures, providing credible health and safety recommendations that also meet high-risk operational activities.
- Delivered high-quality project outcomes within expected timelines.
- Managed communication with diverse stakeholders to bolster WHS assurance activities.
- Developed strategic policies by reviewing work practices at State and Commonwealth levels.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
APS5 WHS Advisor
Department of Home Affairs
05.2022 - 12.2022
- Assisted and provided support in development of WA regional network and engagement.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Responded to queries received and assigned from the WHS inbox.
- Communicated and coordinated with various business stakeholders.
- Assisted with audit assurance visits to various departmental and Australian Border Force sites as required.
- Participated in relevant committees and network.
- Provided credible health and safety recommendations that met business needs.
Production Coordinator
Tristar Australia
03.2021 - 02.2022
- Oversaw the Production Department, managing the daily flow of stock and timely delivery of goods.
- Coordinated with production team to support productivity targets and deadline management.
- Streamlined workflow processes, enhancing overall team performance and output quality.
- Communicating and coordinating with internal and external business stakeholders
- Verifies product inventory reports and certifications by comparing documents and adjusting entries.
- Optimized resource allocation by actively monitoring inventory levels and adjusting purchasing plans accordingly.
- Developed comprehensive database for tracking project progress, enabling more accurate forecasting and planning.
- Updated the workplace emergency evacuation procedures and ensure diagrams are compliant to AS3745-2010.
- Implemented sustainable practices in production process, reducing waste and environmental impact.
- Ensure health and safety practices and policies of the warehouse are always followed for the safety and security of staff and visitors.
Occupational Health and Safety Volunteer
Directions Disability Support Services
09.2021
- Conducted workplace inspection to identify potential hazards for fire and emergency situations
- Ensured efficient portable fire equipment are available and regularly maintained in accordance with Australian Standards, AS2444-2001
- Updated the workplace emergency evacuation procedures and ensure diagrams are compliant to AS3745-2010
- Collaborated with health and safety managers to ensure workplace emergency protocols and policies are up to date
Gate Supervisor and Aerobridge Coordinator - Service Delivery
DNATA, Perth International Airport
01.2019 - 11.2021
- Managed delegation of tasks.
- Delivered coaching sessions for new employees.
- Contributed to overall airport efficiency by identifying opportunities for process improvement and sharing best practices across the gate supervisor team.
- Coordinated the operations for inbound and outbound flights with precision timing.
- Ensured necessary paperwork, reports, and assignments are completed on time as per service delivery agreements and company requirements.
- Communicated effectively with diverse clientele and stakeholder groups.
- Exhibited exceptional problem-solving skills.
- Evaluated employee performance regularly, providing feedback and coaching to foster continuous improvement.
- Performed on internal systems and programs such as Amadeus, Altea, and Reservations.
- Maintained accurate records of boarding pass checks, luggage screenings, and other security processes as required by federal regulations.
- Job shadowed and assisted the state HSE manager on conducting internal audits, monthly safety meetings with management, client inductions, reviewing Return to Work protocols, and site visits.
APS4 Visa Decision Maker
Department of Home Affairs
02.2022 - 06.2022
- Evaluated visa applications ensuring consistency with relevant policies and procedures.
- Investigated application claims with internal and external sources
- Maintained high accuracy and attention to detail under time constraints.
- Provided quality information and services to clients, with an emphasis on an ability to communicate effectively with staff and members of the public who are culturally and linguistically diverse
- Handled integrity issues within caseload by implementing strategic management.
- Worked co-operatively as part of a team and ensuring a strong client service focus within the team
- Provided support to colleagues and supervisors as required
- Worked effectively in fast-paced environments.
Education
Master of Occupational Health and Safety -
Edith Cowan University
12.2022
Graduate Diploma of Occupation Health and Safety -
Edith Cowan University
09.2021
Occupational Health and Safety Incident Investigation Skills Course -
Edith Cowan University
08.2020
Bachelor of Arts - Japanese Language
Edith Cowan University
06.2019
Bachelor of Counselling -
Edith Cowan University
06.2018
Skills
- Hazard identification
- Workplace inspections
- Safety policy development
- Manual handling
- Safety training
- Incident reporting
- Ergonomics evaluation
- Emergency preparedness
Timeline
APS6 Senior People and Culture Advisor
Federal Court of Australia
03.2024 - Current
Acting Assistant Director - Work Health and Safety
Department of Home Affairs
11.2023 - 03.2024
APS6 Senior WHS Advisor
Department of Home Affairs
12.2022 - 03.2024
APS5 WHS Advisor
Department of Home Affairs
05.2022 - 12.2022
APS4 Visa Decision Maker
Department of Home Affairs
02.2022 - 06.2022
Occupational Health and Safety Volunteer
Directions Disability Support Services
09.2021
Production Coordinator
Tristar Australia
03.2021 - 02.2022
Gate Supervisor and Aerobridge Coordinator - Service Delivery
DNATA, Perth International Airport
01.2019 - 11.2021
Occupational Health and Safety Incident Investigation Skills Course -
Edith Cowan University
Bachelor of Counselling -
Edith Cowan University
Master of Occupational Health and Safety -
Edith Cowan University
Graduate Diploma of Occupation Health and Safety -
Edith Cowan University
Bachelor of Arts - Japanese Language
Edith Cowan University
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