Nicole Zhi Yi Kong
Melbourne/ Victoria ,Vic
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
2
2
years of professional experience
Work History
School Volunteer
Swinburne Sarawak Student Council
Kuching, Sarawak
06.2024 - 06.2024
- Assisted with ushering duties such as handing out programs or collecting tickets.
- Stocked supplies such as programs, brochures, and pens, needed by ushers.
- Performed light cleaning duties such as wiping down chairs or sweeping floors if necessary.
- Verified students information in order to ensure accuracy of data entry into the system.
- Assisting at StudentHQ by taking photos for new students' ID cards.
Education Fair Helper
EduQuest
Kuching, Sarawak
06.2024 - 06.2024
- Greeting visitors and providing them with information about the fair, including the layout and schedule of events.
- Assisting with the registration process by checking in attendees, distributing name tags, and providing informational materials.
- Answering questions about the participating institutions, programs, and resources available at the fair.
- Assisting with the setup and breakdown of booths and displays, ensuring everything is in place and functional.
- Taking photos of attendees for identification cards, event documentation, or promotional purposes.
Food Waiter
HT SEJATI
Sibu, Sarawak
12.2023 - 02.2024
- Took orders accurately, efficiently and courteously from customers in a timely manner.
- Delivered food orders to tables promptly while ensuring accuracy of order.
- Greeted customers and provided menus to guests.
- Assisted other staff members when needed such as bussing tables or running food orders to kitchen staff.
- Received payment by credit card or cash and returned appropriate change to customers.
Food Waiter
Kong Sian Chiew
Sibu, Sarawak
03.2022 - 07.2022
- Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
- Greeted customers and provided menus to guests.
- Received payment by credit card or cash and returned appropriate change to customers.
- Replenished beverages throughout meal service as needed.
- Delivered food orders to tables in a timely manner with accuracy.
Education
Bachelor of Arts - Media And Communications
Swinburne University of Technology
John St, Hawthorn VIC 3122Skills
- Student Engagement
- Photo editing
- Visual design
- Video Editing
- Materials Preparation
- Order Taking
Languages
English
Professional
Chinese
Professional
Malay
Professional
Timeline
School Volunteer
Swinburne Sarawak Student Council
06.2024 - 06.2024
Education Fair Helper
EduQuest
06.2024 - 06.2024
Food Waiter
HT SEJATI
12.2023 - 02.2024
Food Waiter
Kong Sian Chiew
03.2022 - 07.2022
Bachelor of Arts - Media And Communications
Swinburne University of Technology
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