Summary
Overview
Work History
Education
Skills
Languages
Residency Status
Projects
Certifications
REFERENCE
Timeline
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Nida  Ahsan

Nida Ahsan

Quality Assurance Analyst
Sydney Australia ,New South Wales

Summary

I'm a Self-motivated Software tester with 3 years of experience in software testing.

worked on multiple domains including E-commerce, Enterprise resource planning (ERP) development projects.

Easily collaborate with developers and project managers to achieve milestones.

A solid history of discovering errors, resolving defects and ensuring client expectations are met with high quality software solutions.

Overview

5
5
years of professional experience

Work History

Quality Analyst (Salesforce)

Scentre Group (Owner and Operators of Westfields in AUS & NZ)
10.2022 - Current

Roles & Responsibilities:

  • Creation of epics & user stories and testing estimation using Scrum & Kanban board for upcoming release planning as integrated part of Agile team.
  • Responsible to ensure the quality of application during Application testing life cycle STLC & SDLC
  • Setting up test users and managing QA Sandbox environments
  • Responsible to Create the Test scenarios and Test cases basis on the Acceptance criteria or business requirements
  • Responsible to perform System Testing and System Integration with End-to-End Regression testing
  • Responsible to help business with UAT (User Acceptance testing) for production release.
  • Responsible to do Staging & PVT (Production verification testing) on production Release Day
  • Responsible to provide Monthly & Weekly test summary reports using JIRA Dashboards
  • Responsible to arrange defect triage meeting with Tech leads, Product owners, and Business users.
  • Training and mentoring new team members on testing procedures, test specifications, agile principles, and test methodologies to maximize performance.
  • Finding root cause and fixing issues for failed test cases, in collaboration with QA team members.
  • End-to-end testing activities for creating/updating test cases, execution of the test cases and Reporting Bugs
  • Basic Salesforce Administrator work such as creation of users & profiles, custom objects, custom fields, validation rules and reports and dashboards.
  • Use of Data Management tool of importing and exporting of data by using data import wizard and data loader.

Quality Assurance Engineer

Media. Monks
02.2019 - 05.2021

Roles & Responsibilities:

  • Created complete test documentation including test scenarios, test cases and bug reports.
  • Closely collaborated with the development team to create test plans for change requests and deferred bugs on applications.
  • Provided exploratory testing for the systems using the test charter.
  • Tested multiple versions of the build considering different locales and different browsers platforms to ensure the code worked as designed.
  • Performed peer review of test deliverables.
  • Assisted the test manager in creating test plan and work breakdown structure
  • Develop training plans & conducted training sessions for new members in the team.
  • Worked as a bridge between client and development team to synchronize change requests.

Education

Bachelor's in Software Engineering -

NED UNIVERSITY OF ENGINEERING & TECHNOLOGY
01.2018

Skills

    Technical Skills:

  • Functional Manual and Automation Testing
  • Software Development life cycle (SDLC) & Software testing life Cycle (STLC)
  • CRM proficient with good knowledge of Salesforce Sales, Service & Marketing cloud platforms
  • Waterfall & Agile Methodologies
  • Defect life cycle
  • Test Case development, Test plans and Test Strategy Document
  • Scripting and Executing Test scripts
  • System Integration testing, UI/UX testing, User Acceptance testing, Staging & Product verification testing
  • Black and White box testing
  • Excellent Written and verbal communication skills
  • Problem solving Capabilities & Leadership Quality

    Testing Tools:

  • Proficient in use of JIRA & Confluence
  • JIRA X-ray tool
  • SharePoint
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint,
  • Tricentis qTest Management tool
  • Tricentis Tosca Automation tool
  • Good SQL understanding
  • Skills in creating CI/CD pipeline for test
  • Defect Tracking using JIRA Dashboards

Languages

English (Professional Proficiency)
Urdu

Residency Status

Australian Citizen

Projects

Brandspace:  Brandspace (Salesforce) CRM application that Provides commercialization of the Westfield environment through digital and physical assets allowing clients to advertise their brand and campaigns within the Living Centers. This application used Sales Cloud for Account and Opportunity management, Case Management, Conga for Document Creation & DocuSign Capability.


 Scentral: Scentral (Salesforce) application used for Retail and Commercial Lease Management as well as Design and Delivery Support for Shop Openings. This Application used Sales Cloud for Lead and Opportunity Management, Contract/lease Management. Service Cloud for Case Management and Conga for Document Generation, ASR (All shop Reports) & ASR Cash flows.

Certifications

ISTQB - Certified Foundation level Tester (CTFL)

Salesforce -Certified Salesforce Administrator (Admin 201)

REFERENCE

Available upon request.

Timeline

Quality Analyst (Salesforce)

Scentre Group (Owner and Operators of Westfields in AUS & NZ)
10.2022 - Current

Quality Assurance Engineer

Media. Monks
02.2019 - 05.2021

Bachelor's in Software Engineering -

NED UNIVERSITY OF ENGINEERING & TECHNOLOGY
Nida AhsanQuality Assurance Analyst