Summary
Overview
Work History
Skills
Key Skills Summary
Personal Qualities
Hobbies and Interests
References
Timeline
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Nida Lalizada

Cranbourne East

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

6
6
years of professional experience

Work History

Volunteer

Bamyan Super Market
02.2023 - 05.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.

Receptionist

Beauty Salon (Overseas)
01.2020 - 12.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.

Sales Assistant (overseas)

01.2017 - 12.2018
  • Excellent displaying skills developed whilst displaying items on the shelves attractively
  • Demonstrated excellent customer service skills whilst serving customers
  • Responsible for maintaining store standards and cleaning
  • Fielded customer questions to share information about products, availability, and pricing.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Skills

  • Experienced in working within tight deadlines
  • Ability to prioritize duties and stay on top of both professional and personal tasks
  • Verbal and Written Communication
  • Group and Individual Instruction
  • Active Listening
  • Critical Thinking

Key Skills Summary

  • Intermediate computer skills including Excel, Word, and PowerPoint
  • Excellent to work in a team and independently as required
  • Exceptional problem-solving skills
  • Possess positive attitude in the workplace
  • Willingness to learn new things quickly
  • Punctual
  • Honest worker
  • Hard working

Personal Qualities

  • Enthusiastic, hardworking, and eager to learn
  • Reliable and trustworthy with a strong work ethic and values
  • A high achiever; received commendation from manager for excellent contribution in team and individual tasks

Hobbies and Interests

  • Driving: Enjoy going for a long drive every weekend
  • Cooking: Love trying new recipes and making food for loved ones
  • Reading books: Keen on utilising spare time to read books

References

  • Anu Dissanayake, AMEP Teacher, 0425 462 800, anu.dissanayake@chisholm.edu.au
  • Gabrielle Pennay, Multicultural Youth Worker-Ucan2, 0436 617 953, gpennay@cmy.net.au

Timeline

Volunteer

Bamyan Super Market
02.2023 - 05.2023

Receptionist

Beauty Salon (Overseas)
01.2020 - 12.2022

Sales Assistant (overseas)

01.2017 - 12.2018

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Nida Lalizada