Shifa Paracha
Sydney,NSW
Summary
Mostly received work experience from the food and beverage industry. Committed to strengthening customer experiences with positivity and professionalism. Keen to learn more about the event industry and takes pride in decorating events
Overview
8
8
years of professional experience
Work History
Events operation intern
The Fun Empire
01.2024 - 06.2024
- Event set up & tear down
- Manage event logistics and operations
- Maintained equipment and logistics
- Got multiple customer feedback
Service staff
Urban Lounge (Edinburgh)
10.2023 - 11.2023
- Handling POS system
- Learned how to make basic mocktails
- Prepared desserts and finger foods
- Maintained proper cleanliness in the kitchen
Sales associate
Naina Nisa
04.2022 - 08.2022
- Handled bridal customers
- Handled marketing on tiktok
- Arranged photoshoots
- Understood customer needs
Service staff
Stickies Bar
04.2022 - 05.2022
- Opening / Closing of cash register
- Handled money accurately
- Responsible of all card on tab
- Learned how to make basic bar drinks
Service staff
ADDA Restaurant
03.2021 - 05.2021
- Learned to deal with different customers
- Handled reservations
- Maintained cleanliness and treated all guest with a smile
Barista
Starbucks, Airport Terminal 3
08.2018 - 12.2018
- Created over 40 drinks per hour with consistently positive customer satisfaction scores
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
Retail Sales Associate
Zara, Marina Bay Sands
11.2017 - 12.2017
- Understood customer needs and recommend relevant offerings
Cashier
Our Tampines Hub (Hawker Centre Stall)
07.2016 - 12.2016
- Controlled the busy crowd
- Handled money accurately
Assistant Teacher
My First School
06.2016 - 08.2016
- Handled kids
- Helped to prepare for their nap time and mealtime
- Organized story time
Education
PSLE -
St. Anthony's Canossian Primary School
GCE 'N' Levels -
Bedok South Secondary
GCE 'O' Level -
Bedok South Secondary
Certified Secure Computer User -
Kaplan Institute
EC-Council Certified Security Specialist -
Kaplan Institute
Bachelor of Media and Communication -
Maquarie University
Supplement Diploma in International Festival and Event Management -
Edinburgh Napier University
01.2023
International Foundation Diploma in Hospitality, Travel & Tourism -
Management Development Institute of Singapore
01.2022
Skills
- Store opening and closing
- Guest Service
- Accurate Money Handling
- Store Merchandising
- Product Promotion
- Point of sale system
- Able to fluently speak and write English
- Able to fluently speak and write Urdu
- Able to fluently speak Hindi
- Fast learner
- Able to work independently as well as in groups also
- Multi tasker
- Have a drivers license
Timeline
Events operation intern
The Fun Empire
01.2024 - 06.2024
Service staff
Urban Lounge (Edinburgh)
10.2023 - 11.2023
Sales associate
Naina Nisa
04.2022 - 08.2022
Service staff
Stickies Bar
04.2022 - 05.2022
Service staff
ADDA Restaurant
03.2021 - 05.2021
Barista
Starbucks, Airport Terminal 3
08.2018 - 12.2018
Retail Sales Associate
Zara, Marina Bay Sands
11.2017 - 12.2017
Cashier
Our Tampines Hub (Hawker Centre Stall)
07.2016 - 12.2016
Assistant Teacher
My First School
06.2016 - 08.2016
PSLE -
St. Anthony's Canossian Primary School
GCE 'N' Levels -
Bedok South Secondary
GCE 'O' Level -
Bedok South Secondary
Certified Secure Computer User -
Kaplan Institute
EC-Council Certified Security Specialist -
Kaplan Institute
Bachelor of Media and Communication -
Maquarie University
Supplement Diploma in International Festival and Event Management -
Edinburgh Napier University
International Foundation Diploma in Hospitality, Travel & Tourism -
Management Development Institute of Singapore