Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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NIDHI CHANDNANI

Sydney,NSW

Summary

Aspiring IT professional with a strong foundation in technical expertise and a passion for continuous learning, backed by experience in customer engagement and team collaboration. Specialize in system analysis, network security, and data management. Excel in problem-solving, critical thinking, and teamwork, ensuring seamless workflow and optimized system performance.

Overview

2
2
years of professional experience

Work History

Food Runner

Malabar South Indian Restaurant
Sydney, Australia
05.2022 - 10.2022
  • Ensured that all orders were correct before leaving the kitchen area.
  • Replenished water glasses, bread baskets, condiments and other necessities during meal service.
  • Assisted servers in setting up tables for guests.
  • Helped maintain organization of walk-in coolers and freezers according to health department regulations.
  • Responded promptly to customer inquiries and requests for additional items or services.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
  • Collaborated with management team on ways to improve service levels within the restaurant.

Sales Assistant

Gulf Marketing Group
Dubai, UAE
09.2021 - 01.2022
  • Assisted customers with returns, exchanges and refunds.
  • Informed customers about current promotions and discounts.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Ensured compliance with company policies and procedures at all times.
  • Provided excellent customer service to clients in person and over the phone.
  • Greeted customers and provided assistance with product selection.
  • Assisted in creating displays to promote products.

Content Writer (Internship)

Woman’s Guide Middle East
Dubai, UAE
07.2020 - 08.2020
  • Used targeted keywords to optimize web pages for maximum visibility.
  • Generated ideas for new content topics based on customer feedback and market research data.
  • Implemented best practices for digital asset management by properly tagging images and videos.
  • Created content for websites, blogs and social media accounts to increase visibility and engagement.
  • Proofread all written material prior to publication for grammar, punctuation and spelling errors.
  • Developed keyword-rich SEO articles to promote brand awareness and improve organic search rankings.
  • Researched industry trends and topics to create relevant, informative content.

Education

Bachelor of Information Technology - Cyber Security

Macquarie University
Sydney, Australia
06.2025

Skills

  • Proficient in Microsoft Office Suite and Google Workspace
  • Advanced proficiency in Windows system administration, security configurations, and troubleshooting
  • Beginner user knowledge of macOS, and familiarity with system navigation and security settings
  • Familiar with WordPress CMS and HTML
  • Foundational knowledge of Java, Python, and C
  • Fundamental skills in Kali Linux command-line and familiarity with penetration testing tools and the Linux environment
  • Understanding phishing and social engineering attacks
  • Cybersecurity awareness
  • Network security
  • Multitasking in support roles
  • Excellent verbal and written communication
  • Customer service
  • Problem solving
  • Effective communication
  • Problem-solving

Languages

Hindi
Native/ Bilingual
English
Full Professional

References

References available upon request.

Timeline

Food Runner

Malabar South Indian Restaurant
05.2022 - 10.2022

Sales Assistant

Gulf Marketing Group
09.2021 - 01.2022

Content Writer (Internship)

Woman’s Guide Middle East
07.2020 - 08.2020

Bachelor of Information Technology - Cyber Security

Macquarie University

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