Nidhi Chhoker
Melbourne,VIC
Summary
Enthusiastic and customer-focused professional with hands-on experience in real estate and call center operations. Skilled in handling inbound and outbound calls, providing price updates, addressing customer queries, and generating leads through cold calling. Demonstrated ability to communicate effectively, build rapport with clients, and maintain organized records. Looking to leverage strong interpersonal skills and sales support experience in a client-facing or administrative role.
Overview
1
1
year of professional experience
Work History
Customer Support & Sales Assistant
Bombay Real Estate
Mickleham, Victoria
07.2024 - 02.2025
- Made outbound calls to existing customers, informing them of updated property prices in their area.
- Conducted cold calls to potential clients to generate interest in property sales and purchases.
- Responded to customer inquiries regarding buying or selling properties, providing accurate and helpful information.
- Maintained a professional and friendly tone while managing high call volumes.
- Assisted the sales team by following up with leads and updating client communication records.
Education
Master of Information Technology -
Swinburne University of Technology
Melbourne, VIC12-2024
Bachelor of Computer Applications -
Amity University
India06-2017
Skills
- Customer Service & Support
- Cold Calling & Lead Generation
- Real Estate Knowledge
- Communication & Interpersonal Skills
- CRM Software (basic understanding)
- Call Handling & Phone Etiquette
- Sales Assistance
- Data Entry & Record Management
- Problem-Solving
- Time Management
Technical Skills and Tools
- CRM
- Microsoft Excel, Word
- Remote tools (TeamViewer, AnyDesk)
References
Jatin Mehta
Associate Director
0426973800
Timeline
Customer Support & Sales Assistant
Bombay Real Estate
07.2024 - 02.2025
Master of Information Technology -
Swinburne University of Technology
Bachelor of Computer Applications -
Amity University
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