Nidhi Gupta
339 Gladstone Rd Dandenong North,VIC
Summary
Having recently completed Certificate IV in School Based Education Support, I am looking for work in education industry to expand my experience and build my career. I would like to work in a job that allows me to work both in a team and independently, as I enhance my skillset in the education industry. I have solid background working in team environments, contributing to smooth operations and successful outcomes. I have proven track record of supporting team goals and maintaining high standards of work quality. I have demonstrated effective communication and problem-solving skills in collaborative settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Team Member
Coles Supermarket
08.2018 - Current
- Providing accurate and timely customer service at the Checkout
- Working in Click and Collect
- Supervising in Assistant Checkout
- Training new staff
- Ensuring high standards of store presentation and stock
- Working across store trading hours, including weekends
Team Member
Tesoriero and Luca Bros (Fruit & Veg)
08.2016 - 07.2018
- Providing exceptional passionate customer service at all times
- Efficiently dealing with customer queries, complaints and refunds
- Opening store and closing store 'Till Declaration' handling
- Giving advice to customers on products
- Ensuring customer satisfaction
- Handling all cash and card payments
- Receiving of goods and processing returns
- Assisting the manager in day to day activities
- Keeping the store neat and tidy at all times
Team Member
Foodworks Waverley Park
08.2014 - 03.2015
- Providing exceptional customer service
- Working at the check-out
- Maintaining the store at all times
- Filling all the stock
- Setting up displays for promotions/catalogues to high standards
- Reordering all empty stock time to time
- Providing training to new staff members
Office Assistant
London School of Certified Accountants
01.2009 - 06.2013
- Planning, preparation and management of institute tasks
- Coordination and allocation of sufficient staff levels
- Providing exemplary customer service
- Fully responsible for all cash handling activities at the institute
- Striving to achieve the KPI's and targets
- Ensure all Occupational Health & Safety (OH&S) requirements are adhered to by all associates and students
- Other ad-hoc tasks to ensure the smooth operation of business
Education
Certificate IV - School Based Education Support
Chisholm Institute
Dandenong, VIC02-2025
Certificate - Use Hygienic Practices For Food Safety
Edway Training Pty Ltd
Melbourne, VIC06-2018
Certificate - Responsible Service of Alcohol
William Angliss Institute of TAFE
Melbourne, VIC05-2017
Post Graduate Diploma - Business Administration (Human Resource)
Symbiosis Centre For Distance Learning
Pune, India12.2013
Bachelor of Arts -
Punjab University
Chandigarh, India07.2008
Skills
- Patience and empathy
- Student engagement
- Positive reinforcement
- Teacher support
- Collaboration and Teamwork
- Classroom organization and support
- Behaviour management
- Reading and writing support
- Student safety
- Small group and individual assistance
- Verbal and written communication
- Computer skills
Hobbies and Interests
- Cooking
- Sightseeing
- Watching movies
Certification
- Working with Children Check (WWCC)
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Team Member
Coles Supermarket
08.2018 - Current
Team Member
Tesoriero and Luca Bros (Fruit & Veg)
08.2016 - 07.2018
Team Member
Foodworks Waverley Park
08.2014 - 03.2015
Office Assistant
London School of Certified Accountants
01.2009 - 06.2013
Certificate IV - School Based Education Support
Chisholm Institute
Certificate - Use Hygienic Practices For Food Safety
Edway Training Pty Ltd
Certificate - Responsible Service of Alcohol
William Angliss Institute of TAFE
Post Graduate Diploma - Business Administration (Human Resource)
Symbiosis Centre For Distance Learning
Bachelor of Arts -
Punjab University
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