Nidhi Kumari
Cranbourne South,VIC
Summary
I regard myself as an enthusiastic, reliable, and committed care Manager but also willing to learn new skills to help me adapt to different management scenarios and expand my role within my work. Throughout my working career as a nurse and clinical care co-ordinator, I have been able to combine responsibility with flexibility as well as adapt successfully in response to varying demands of work.
Overview
10
10
years of professional experience
Work History
Clinical Care Co-ordinator
Calvary Scottvale
01.2022 - Current
- Meticulous attention to detail with the ability to multitask
- Manage administrative duties as well as manage events
- Document and communicate care needs to residents and their representatives
- Provide excellence clinical care to residents
- Enter monthly data on time
- Manage monthly meetings
- To ensure the gaps are followed up in quality indicators in timely manner
- Follow up with monthly audits
- Order monthly stock
- Manage staff appraisals
- Take appropriate actions for feedback from residents, their representatives and staff
- Manage staff education
- Manage PPE stock
- Follow directions from HM in timely manner
- Manage staff roster and allocations
- Ensure provision of resident-centred care for permanent and respite residents
- As a member of the clinical leadership team; initiate, contribute to and participate in strategic and policy discussions for the benefit of quality resident care
- Conducted regular audits of clinical processes, identifying areas for improvement and driving continuous quality improvements across the organization.
- Promoted patient-centered care by actively involving patients and their families in treatment decisions and goal-setting processes.
- Maintained thorough documentation of all clinical interventions, ensuring accurate records for continuity of care and regulatory compliance.
- Enhanced patient care quality by developing and implementing comprehensive care plans for each individual.
- Improved efficiency in case management tasks through the implementation of evidence-based best practices and standardized procedures.
Acting Home Manager
Calvary Scottvale
08.2022 - 10.2022
- Attend meetings as per schedule
- Prepare monthly manager report
- Order clinical, cleaning and kitchen stock
- Dealing with complaints and feedback from staff and families in consultation with GM and HR
- Manage staff roster
- Hiring new staff
- Manage facility budget
- Ensure compliance with aged care standards
- Attend meetings with ANACC representative
- Contribute to quality improvement programs and other organisational activities to meet Accreditation standards
- Promote positive internal and external working relationships, including ensuring appropriate management of resident care
- Ensure payroll processes are accurate and submitted on time to payroll
- Participate in strategic business and budget planning process
- Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
- Evaluated staff performance on an ongoing basis, offering constructive feedback and guidance for improvement when necessary.
- Collaborated effectively with other departments within the organization to ensure smooth operations and a cohesive approach to resident care.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Managed financial aspects of the home, including budgeting, expense tracking, and vendor negotiations to optimize resources.
- Fostered a welcoming atmosphere for visitors by maintaining clean common areas and providing exceptional customer service during tours or family visits.
- Mentored and coached staff to improve performance and interactions with residents.
- Ensured compliance with state regulations through meticulous record-keeping and timely submission of required documentation.
- Enhanced resident satisfaction by implementing personalized care plans and coordinating daily activities.
- Implemented training programs for staff development, enhancing their skills and knowledge base for improved resident care.
- Created a culture of respect by actively listening to feedback from both employees and residents, making necessary adjustments as needed.
- Increased family involvement in care plans by organizing events and providing regular updates on resident progress.
Registered Nurse/Clinical Co-ordinator
Regis Cranbourne Aged care
01.2015 - 01.2022
- Plan the care to be provided by making use of available resources
- Evaluate care given to see if this has been effective or not and take the necessary corrective actions
- Infection prevention and management
- Maintain good relationship with residents and their representatives
- Manage monthly clinical meetings
- Manage staff and residents meetings
- Preparing monthly reports
Education
Aged Care IPC Lead Course -
ACIPC Online Course
10-2024
Bachelors of Nursing - undefined
Holmesglen Institute of Tafe
01.2013
Diploma of Nursing - undefined
Holmesglen Institute of Tafe
01.2011
Skills
- A caring, empathetic and understanding nature
- Adaptability
- Responsibility
- Organizational skills
- Ability to support and supervise employees and volunteers
- High level of written and verbal communication skills
- Strong communication skills
- Computer literacy
- Able to work under pressure
Timeline
Acting Home Manager
Calvary Scottvale
08.2022 - 10.2022
Clinical Care Co-ordinator
Calvary Scottvale
01.2022 - Current
Registered Nurse/Clinical Co-ordinator
Regis Cranbourne Aged care
01.2015 - 01.2022
Bachelors of Nursing - undefined
Holmesglen Institute of Tafe
Diploma of Nursing - undefined
Holmesglen Institute of Tafe
Aged Care IPC Lead Course -
ACIPC Online Course
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