Nidhi Rathore
Brisbane,QLD
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
8
8
years of professional experience
Work History
Dental Assistant
1300 smiles
Strathpine, QLD
03.2024 - Current
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Educated patients on proper oral hygiene techniques and habits.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Maintained a neat, clean and organized environment throughout the office.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Exposed diagnostic dental x-rays to analyze teeth condition.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Updated patient records with new data and treatment information.
- Took medical and dental history and recorded vital signs of patients.
- Laid out dental instruments and equipment before procedures.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Educated patients on treatment procedures and post-procedure home care.
- Documented patient records with procedures performed and added notes taken to charts.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sterilized instruments according to established guidelines and protocols.
- Ordered supplies necessary for daily operations of the practice.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Sterilized instruments and maintained equipment cleanliness.
- Took and developed dental X-rays as needed.
- Established clean, sterile and welcoming environment for patients.
Senior Process Associate
Integrity Healthcare Solutions Pvt Ltd
11.2020 - 01.2024
- Created and managed project plans, timelines and budgets.
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
- Implemented cost-saving measures by analyzing resource utilization and reallocating resources as needed.
- Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
- Conducted training and applied change management to achieve desired outcomes.
Medical Analyst
Medusind Solutions Pvt Ltd
06.2019 - 10.2020
- Maintained up-to-date knowledge of emerging healthcare technologies through continuous professional development opportunities such as seminars, webinars, or workshops.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Followed up with medical staff regarding missing information in patient records.
- Tracked and monitored requests for medical records release.
- Transcribed and entered patient medical information into electronic medical records systems.
- Sorted and distributed incoming and outgoing medical records.
- Generated and maintained statistical data related to medical records.
- Input data into computer programs and filing systems.
- Scanned and uploaded medical records into electronic medical records system.
Associate Dentist
Aum Dental Clinic
09.2017 - 05.2019
- Improved patient satisfaction by providing comprehensive dental care and personalized treatment plans.
- Alleviated infections with debriding and surgical procedures.
- Performed root canal therapy to save teeth from extraction.
- Provided mentorship to dental assistants and hygienists, fostering professional growth within the practice team.
- Established rapport with patients of all ages, providing a comfortable and reassuring atmosphere for both children and adults.
- Enhanced patient experience with thorough oral hygiene education and preventative care recommendations.
- Assessed patients' oral health for concerns such as infection pockets and gingivitis.
- Promoted an inclusive environment for all patients by accommodating special needs or requests when possible during appointments.
- Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.
- Performed routine dental checkups, identifying and treating oral health issues promptly to prevent further complications.
- Maintained a safe and hygienic work environment by adhering to industry standards and protocols, creating a comfortable atmosphere for patients.
- Directed staff handling patients' cleanings and support work for more advanced procedures.
- Performed comprehensive oral exams for patients to diagnose and treat dental conditions.
Associate Dentist
AumMedusindMaruti Dental Clinic
01.2016 - 07.2017
- Interpreted X-rays to make accurate diagnoses and treatment decisions.
- Contributed to team success by collaborating with colleagues on complex cases and offering valuable insights from personal expertise.
- Maintained a safe and hygienic work environment by adhering to industry standards and protocols, creating a comfortable atmosphere for patients.
- Performed comprehensive oral exams for patients to diagnose and treat dental conditions.
- Assessed patients' oral health for concerns such as infection pockets and gingivitis.
- Took impressions for retainers and appliances.
- Treated periodontal disease through scaling and root planning.
- Directed staff handling patients' cleanings and support work for more advanced procedures.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Completed consultations with patients for treatment plan.
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Improved patient satisfaction by providing comprehensive dental care and personalized treatment plans.
- Performed routine dental checkups, identifying and treating oral health issues promptly to prevent further complications.
Education
Master Of Public Health - Health Education
Queensland University of Technology
Brisbane, QLDSkills
- Instrument preparation
- Patient Education
- Patient Counseling
- Equipment Sterilization
- Sterilization techniques
- Appointment Scheduling
- Team Collaboration
- X-Ray Processing
- Data Entry
- Process Documentation
- Verbal and written communication
- Program Evaluation
- Dental Hygiene
- Patient Services
- Infection control procedures
Timeline
Dental Assistant
1300 smiles
03.2024 - Current
Senior Process Associate
Integrity Healthcare Solutions Pvt Ltd
11.2020 - 01.2024
Medical Analyst
Medusind Solutions Pvt Ltd
06.2019 - 10.2020
Associate Dentist
Aum Dental Clinic
09.2017 - 05.2019
Associate Dentist
AumMedusindMaruti Dental Clinic
01.2016 - 07.2017
Master Of Public Health - Health Education
Queensland University of Technology
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