Nidhi Sharma
7 Gangway Turn, Alkimos,WA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
12
12
years of professional experience
Work History
Digital and Service Specialist
Big W
10.2015 - Current
- Monitored self-checkout systems and provided assistance or intervention where required.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Streamlined operations by implementing efficient processes and time-saving strategies in daily tasks.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Analyzed sales reports to identify trends and opportunities for increased revenue generation within the retail space.
- Established rapport within the community through networking events, establishing a loyal clientele base for repeat business.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Cashier
Prime Indian Grocers
03.2012 - 04.2013
- Used cash registers and POS systems to request and record customer orders and compute bills with immaculate stock management.
Education
Bachelor of Arts - Arts
Punjab University
India04.2005
Certificate IV in Employment
Polytechnic West
Balga04.2015
Skills
- Proficiency in computer skills
- Attention to detail
- Punctual and Reliable
- Inventory Management System
- Multilingual with fluency in English, Hindi,Punjabi
- Compliance Requirements
- Organizational Skills
- Problem-Solving
- Multitasking Abilities
- Hazard Identification
- Physical Strength and Stamina
Hobbies
Reading books, Meeting new people, community service
Timeline
Digital and Service Specialist
Big W
10.2015 - Current
Cashier
Prime Indian Grocers
03.2012 - 04.2013
Bachelor of Arts - Arts
Punjab University
Certificate IV in Employment
Polytechnic West