Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
CustomerServiceRepresentative
Nidhi Rathore

Nidhi Rathore

Brisbane,QLD

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Senior Process Associate

Integrity Healthcare Solutions Pvt Ltd
11.2020 - 01.2024
  • Created and managed project plans, timelines and budgets.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Implemented cost-saving measures by analyzing resource utilization and reallocating resources as needed.
  • Maintained accurate documentation of processes, facilitating easy reference for internal audits and knowledge transfer.
  • Conducted training and applied change management to achieve desired outcomes.

Medical Analyst

Medusind Solutions Pvt Ltd
06.2019 - 10.2020
  • Maintained up-to-date knowledge of emerging healthcare technologies through continuous professional development opportunities such as seminars, webinars, or workshops.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Followed up with medical staff regarding missing information in patient records.
  • Tracked and monitored requests for medical records release.
  • Transcribed and entered patient medical information into electronic medical records systems.
  • Sorted and distributed incoming and outgoing medical records.
  • Generated and maintained statistical data related to medical records.
  • Input data into computer programs and filing systems.
  • Scanned and uploaded medical records into electronic medical records system.

Associate Dentist

Aum Dental Clinic
09.2017 - 05.2019

Associate Dentist

Maruti Dental Clinic
01.2016 - 07.2017
  • Interpreted X-rays to make accurate diagnoses and treatment decisions.
  • Contributed to team success by collaborating with colleagues on complex cases and offering valuable insights from personal expertise.
  • Maintained a safe and hygienic work environment by adhering to industry standards and protocols, creating a comfortable atmosphere for patients.
  • Performed comprehensive oral exams for patients to diagnose and treat dental conditions.
  • Assessed patients' oral health for concerns such as infection pockets and gingivitis.
  • Took impressions for retainers and appliances.
  • Treated periodontal disease through scaling and root planning.
  • Directed staff handling patients' cleanings and support work for more advanced procedures.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Completed consultations with patients for treatment plan.
  • Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
  • Improved patient satisfaction by providing comprehensive dental care and personalized treatment plans.
  • Performed routine dental checkups, identifying and treating oral health issues promptly to prevent further complications.

Education

Bachelor Of Dental Surgery - Dentistry (Pre-Dentistry)

Vaidik Dental College & Research Center
Gujarat University
09.2014

Skills

  • Issue Research
  • Idea Development and Brainstorming
  • Project Planning
  • Calculations and analysis
  • Staff Mentoring
  • Client Confidentiality
  • Verbal and Written Communication

Languages

English
Professional Working
Hindi
Full Professional
Gujarati
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Process Associate

Integrity Healthcare Solutions Pvt Ltd
11.2020 - 01.2024

Medical Analyst

Medusind Solutions Pvt Ltd
06.2019 - 10.2020

Associate Dentist

Aum Dental Clinic
09.2017 - 05.2019

Associate Dentist

Maruti Dental Clinic
01.2016 - 07.2017

Bachelor Of Dental Surgery - Dentistry (Pre-Dentistry)

Vaidik Dental College & Research Center
Nidhi Rathore