Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nieves Sanchez Rodriguez

Byron Bay,NSW

Summary

Proactive and goal-oriented professional with strong time management and problem-solving abilities. Recognized for reliability and adaptability, with quick learning and skill application. Committed to driving team success and contributing to organizational growth.

Overview

11
11
years of professional experience

Work History

Company Owner and CEO

Sagres Surf and Coffee
04.2021 - Current
  • Hired, trained and managed staff to cultivate productive and efficient workforce.
  • Managed 13 employees by supervising daily tasks.
  • Dealing with customers and dealing with claims, complaints or special requests.
  • Verification of good image, order and cleanliness in the salon.
  • Weekly accounting tasks, daily cash closures and cash control.
  • Oversaw daily business operations and financial decisions to drive profitability and growth.
  • Maintained a healthy work-life balance for employees by implementing flexible scheduling and fostering a supportive company culture.

Owner and Accommodation Manager

Casa Mawi
01.2017 - Current
  • Managed day-to-day business operations.
  • Information to customers about the facilities and services available.
  • Reception and welcome to incoming customers.
  • Friendly customer service in person, by telephone and e-mail and quick resolution of incidents.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Company Owner and CEO

Wavy Surf Camp
05.2014 - Actual
  • Hired, trained, motivation and managed staff to cultivate productive and efficient workforce.
  • Planning, coordination and administration of projects from start to finish.
  • Analysed market trends and competitor activity to inform strategic decision-making processes.
  • Built and maintained strong relationships with key clients and stakeholders to secure repeat business.
  • Approval of purchasing processes for the control and management of the necessary stock.
  • Maintaining the proper functioning of the facilities through constant supervision.
  • Analysis of the results of the operations and strategies implemented.
  • Quality control of the processes and services offered by the company.

Education

Master of Business Administration - Tourism

University Mondragon
San Sebastian
2014

Tourism Diploma - Tourism

University Centre EUSA
Sevilla
2011

Skills

  • Decision-making
  • Problem solving
  • Initiative
  • Communication skills
  • Team management
  • Strategic vision
  • Responsible and decisive attitude
  • Conflict resolution
  • Client-oriented

Additional Information

  • International driving licence
  • ASI level 1 surfing instructor Coach Course
  • Languages:

Spanish: native

English: Intermediate

French: Intermediate

Portuguese: Intermediate

German: Elementary

  • Availability:

Monday to Friday from 1 pm and weekends full time



Timeline

Company Owner and CEO

Sagres Surf and Coffee
04.2021 - Current

Owner and Accommodation Manager

Casa Mawi
01.2017 - Current

Company Owner and CEO

Wavy Surf Camp
05.2014 - Actual

Master of Business Administration - Tourism

University Mondragon

Tourism Diploma - Tourism

University Centre EUSA

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Nieves Sanchez Rodriguez