Nigel Batt
Sales Representative
Townsville,QLD
Summary
Dedicated and goal-oriented Sales Professional with a proven track record in the automotive industry, showcasing strong negotiation skills. Possesses robust leadership abilities, committed to enhancing team quotas, and adept at working under pressure. Committed to organizational goals, continuously developing professional expertise to align with contemporary workforce trends. Seeking a long-term career within an enjoyable yet professional company.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Territory Manager
Dexion North Qld
1 2024 - Current
- Strategically manage assigned territory to maximize sales opportunities and meet revenue targets
- Develop and implement territory plans to identify and prioritize key accounts, prospects, and opportunities
- Regularly analyze territory performance and adjust strategies as needed to achieve sales objectives
- Build and maintain strong relationships with existing customers, distributors, and key decision-makers
- Identify and prospect new customers within the territory through cold calling, networking, and referrals
- Conduct regular visits to customers to understand their needs, address concerns, and provide product demonstrations or training
- Deliver compelling sales presentations and product demonstrations to showcase features, benefits, and value propositions
- Negotiate pricing, terms, and contracts with customers to secure profitable deals and maintain margins
- Handle objections effectively and close sales to achieve revenue targets
- Develop expertise in company products, features, and applications to effectively communicate value to customers
- Provide training and support to customers on product usage, installation, and maintenance
- Stay updated on industry trends, competitor products, and market developments to maintain a competitive edge
- Maintain accurate records of sales activities, customer interactions, and territory performance using CRM software
- Prepare and submit regular sales reports, forecasts, and territory plans to management
- Analyze sales data to identify trends, opportunities, and areas for improvement, and provide actionable insights to drive growth
- Collaborate with internal teams such as marketing, product management, and customer service to ensure alignment and support for sales initiatives
- Communicate customer feedback, market intelligence, and competitive insights to relevant stakeholders to inform strategic decisions
- Manage travel arrangements and schedule customer visits efficiently to optimize time and resources
- Track and report expenses accurately, adhere to budget guidelines, and ensure compliance with company policies.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Prepared sales presentations for clients showing success and credibility of products.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
- Managed a diverse portfolio of accounts within the territory, adeptly balancing resource allocation and prioritization to maximize overall business success.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Managed accounts to retain existing relationships and grow share of business.
Mobile Buyer/Valuer
10.2023
- Created position to purchase vehicles privately, facilitating the acquisition of Used Vehicles for the City Dealership in Cairns
- Operated mobile from Cairns to Mackay, strategically building relationships with sellers and managing prospect buy-ins.
Sales Manager/Valuer/Buyer
Northern Vehicle Placements
03.2023 - 10.2023
- Managed day-to-day dealership operations, providing optimal assistance to sales staff and customers
- Monitored KPIs for sales staff, offering guidance through sales training and experience
- Conducted vehicle valuations for trade-ins and assessed spend, forecasting profits
- Procured vehicles outside the dealership, ensuring ethical practices in a used vehicle dealership
- Allocated leads to sales staff, participated in yard presentation, and collaborated with the workshop manager for vehicle reconditioning
- Collaborated with the Dealer Principal on forecasting deliverable vehicles and marketing strategies.
Used Car Manager
Carmichael Ford Used Cars
09.2019 - 04.2023
- Provided experienced and friendly assistance to guests through the sales process
- Exceeded KPI sales targets, qualified customer needs, and displayed vehicles with best presentation practices
- Managed day-to-day dealership operations, collaborated with various departments, and assisted in external vendor coordination
- Maintained a safe and welcoming environment for guests, promoted a fun and professional atmosphere.
Sales Supervisor
Wheelz and Wheelz
05.2017 - 08.2019
- Shared Sales and Management Role, actively participating in strategy discussions with the Owner
- Recruited, interviewed, and hired sales team members, conducted sales training, and resolved customer complaints
- Led sales calls to establish sales and customer retention goals.
Wholesaler and Vehicle Appraiser
Pickering's Auto Group
01.2015 - 04.2017
- Enforced internal policies, appraised secondhand vehicles, and liaised with the national wholesaler network
- Conducted hands-on reconditioning of wholesale vehicles and assisted new car dealerships in achieving deals
- Effectively worked with diverse staff and maintained efficiency in a complex work environment.
2IC Senior Sales Consultant Used Cars
Pickering's Auto Group
11.2008 - 01.2015
- Exceeded sales targets, trained new employees, liaised with reconditioning suppliers, and prepared vehicles for internet upload
- Competent in using multiple Dealer Management systems, collaborated with diverse staff, and maintained positive customer interactions.
Business Development Manager
Extraman
02.2008 - 11.2008
- Managed a portfolio, liaised with external businesses, and initiated marketing and sales strategies
- Led efforts in recruiting candidates and monitored investments related to major projects.
Warehouse Manager
Harvey Norman
01.2007 - 02.2008
- Managed day-to-day shipping and receiving, improved efficiency by 50%, and researched issues to address shipping errors
- Provided detailed instructions for job responsibilities, safety protocols, and company guidelines to new employees.
Warehouse Manager/ Group Operations
Harvey Norman NZ
01.2005 - 01.2007
- Safeguarded warehouse operations, oversaw equipment upkeep, and boosted warehouse efficiency
- Improved delivery plans, redesigned warehouse layout, and supervised new warehouse store openings throughout New Zealand.
Education
Papanui High School
Christchurch, CanterburySkills
Contract Negotiation
Customer Service
Documentation
Budget Management
Issue Resolution
Microsoft Word and Excel Proficiency
KPI Driven
Vehicle Sales (Including Aftercare and Finance Intro)
Staff Management
Safety and Compliance
Lead Prospecting
Interpersonal Communication Skills
Customer Relations
Sales and Marketing Understanding
Sales Floor Organization
Product Sales
Empowers High-Performing Sales Teams
Distribution and Warehousing
Data Analysis
Staff Supervision
Cost Reduction
Dealer Management Systems
Certification
Certificate IV Frontline Management
Awards
- Sales Employee of the Year 2013
- Staff Member of the Month July 2020
- Staff Member of the Month November 2021
Timeline
Mobile Buyer/Valuer
10.2023
Sales Manager/Valuer/Buyer
Northern Vehicle Placements
03.2023 - 10.2023
Used Car Manager
Carmichael Ford Used Cars
09.2019 - 04.2023
Sales Supervisor
Wheelz and Wheelz
05.2017 - 08.2019
Wholesaler and Vehicle Appraiser
Pickering's Auto Group
01.2015 - 04.2017
2IC Senior Sales Consultant Used Cars
Pickering's Auto Group
11.2008 - 01.2015
Business Development Manager
Extraman
02.2008 - 11.2008
Warehouse Manager
Harvey Norman
01.2007 - 02.2008
Warehouse Manager/ Group Operations
Harvey Norman NZ
01.2005 - 01.2007
Territory Manager
Dexion North Qld
1 2024 - Current
Papanui High School