Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Nigel Dobson

Ceduna,SA

Summary

Accomplished Territory Manager and Safari Guide with a proven track record at Guerba Expeditions UK, adept in fostering client relationships and leading teams with patience and cultural sensitivity. Excelled in expanding territories and enhancing customer satisfaction through strategic planning and safety management, achieving significant results in client retention and team development. Professional with strong background in territory management. Proven ability to drive salegrowth, build strong client relationships, and develop strategic market plans. Known for fostering team collaboration and adapting to changing market conditions. Expertise in negotiation, market analysis, and customer service. Reliable and results-focused with passion for achieving targets and exceeding expectations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

37
37
years of professional experience

Work History

Territory Manager - Sales and Technical Service

C.A.R.E. Distributors / GRH Equipment.
03.2004 - 07.2024
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.

Safari Guide/Tour Leader

Guerba Expeditions UK.
06.1987 - 02.1994
  • Established excellent rapport with fellow guides, fostering a supportive team environment conducive to learning from one another''s expertise.
  • Regularly maintained safari vehicles to ensure optimal performance during game drives and minimize downtime due to mechanical issues.
  • Trained new guides in navigation techniques, animal tracking, and guest interaction best practices, ensuring a consistently high-quality experience for all clients.
  • Coordinated closely with camp management to address any guest concerns or special requests in a timely manner.

Education

GED -

Salisbury Art And Technical College UK.
Salisbury , Wiltshire UK.

Skills

  • Patience and Perseverance
  • Group leadership
  • Safety Management
  • Cultural Sensitivity I

Additional Information

Actively engaged within the local community , taking an interest in the bettering of people's lives and helping to make Ceduna and the area a better place to live.

My partner is a local health professional and we both actively join in with community events.

Timeline

Territory Manager - Sales and Technical Service

C.A.R.E. Distributors / GRH Equipment.
03.2004 - 07.2024

Safari Guide/Tour Leader

Guerba Expeditions UK.
06.1987 - 02.1994

GED -

Salisbury Art And Technical College UK.

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Nigel Dobson