Nigel Foster
Lammermoor,QLD
Summary
Proven leader with extensive experience in operations management and team building, notably at Ventura Bus Lines. Excelled in enhancing fleet efficiency and employee satisfaction, achieving a 99.2% annual inspection rate through innovative strategies. Skilled in process improvements and staff management, fostering strong relationships and driving profitability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
General Manager
Kinetic Fleet Services
12.2021 - 06.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Travel to Cairns, Townsville & Rockhampton workshops to ensure smooth running & hold toolbox meetings.
Fleet Operations Manager
Ventura Bus Lines
03.2018 - 10.2021
- Enhanced fleet efficiency by implementing advanced tracking and monitoring systems.
- Implemented preventive maintenance programs, significantly reducing repair costs and extending vehicle life spans.
- Streamlined maintenance processes for improved vehicle performance and reduced downtime.
- Implement strategies to improve annual inspection rate from 80% to 99.2%.
- Establish agreements with OEM to supply a spare engine with every 50th bus purchased
- Establish agreements with OEM to supply a spare transmission with every 30th bus purchased.
Operations Manager
Eastcoast Truck & Bus Service Centres-Ventura Bus
07.2015 - 08.2018
- Managed the retail business of Ventura bus lines.
- Held Scania & ZF franchise.
- Supervised workshop & bodyshop staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Implement a project to rebrand 500 vehicles in a 24 month timeframe, this was achieved with 2 weeks to spare.
Regional Workshop Manager
Eastcoast Truck & Bus Service Centres-Ventura Bus
09.2008 - 06.2015
- Purchased and oversaw inventory of supplies, tools and equipment.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
- Maintained workshop activities in line with budget requirements.
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Project Manager for a 5 million dollar renovation of the Fitzroy site.
- Improved communications between the workshops & Operations teams.
Workshop Manager
Flemings Nursery
04.2005 - 08.2008
- Manage a workshop with 2 Mechanics & a diverse range of vehicles, 6 trucks, 10 trailers, 25 company cars, 75 tractors & farming equipment.
- Implement OH&s standards throughout the workshop.
- Purchase new & used vehicles & equipment.
Workshop Supervisor
Eastcoast Truck & Bus Service Centres
04.1992 - 03.2005
- Managed workshop schedules and resources, ensuring timely completion of projects within budget constraints.
- Maintained neat and clean work areas to maximize efficiency and safety.
- Assist the Manager to imcrease customer base.
- Improved workshop efficiency by implementing streamlined processes and optimizing workflow.
Heavy Diesel Mechanic
Ventura Bus Lines
03.1986 - 04.1992
- Reduced downtime for vehicles by quickly diagnosing and fixing mechanical issues.
- Enhanced equipment reliability by performing routine maintenance and repairs on heavy diesel machinery.
- Increased customer satisfaction by providing timely and accurate repair services for their heavy diesel equipment.
- Rostered on-call for emergencies & breakdowns.
- Maintained detailed records of all completed repairs, ensuring proper documentation for future reference or warranty claims.
Education
Certificate IV - Training & Assessment
Batman Tafe
Coburg, VIC12.2012
LVT Administrator & HV Examiner - Roadworthy Licence
Batman Tafe
Coburg, VIC11.2003
Certificate III - Heavy Equipment Maintenance Technology
Batman Tafe
Coburg, VIC03.1990
Skills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Staff Management
Process Improvements
Recruitment
Timeline
General Manager
Kinetic Fleet Services
12.2021 - 06.2024
Fleet Operations Manager
Ventura Bus Lines
03.2018 - 10.2021
Operations Manager
Eastcoast Truck & Bus Service Centres-Ventura Bus
07.2015 - 08.2018
Regional Workshop Manager
Eastcoast Truck & Bus Service Centres-Ventura Bus
09.2008 - 06.2015
Workshop Manager
Flemings Nursery
04.2005 - 08.2008
Workshop Supervisor
Eastcoast Truck & Bus Service Centres
04.1992 - 03.2005
Heavy Diesel Mechanic
Ventura Bus Lines
03.1986 - 04.1992
Certificate IV - Training & Assessment
Batman Tafe
LVT Administrator & HV Examiner - Roadworthy Licence
Batman Tafe
Certificate III - Heavy Equipment Maintenance Technology
Batman Tafe
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