Nigel Rodrigo
Point Cook,Australia
Summary
A results-oriented professional with over 6 years of experience specializing in utilizing quantitative analysis tools to conduct comprehensive problem investigations. Expertise in developing tailored solutions that meet the specific requirements of diverse businesses. Proficient in leveraging the Power Platform toolset to streamline processes and enhance data-driven decision-making. Skilled in presenting complex information in a clear and understandable format, empowering clients to make efficient and confident decisions.
Overview
11
11
years of professional experience
Work History
Consultant - Data and Automation
BrennanIT (Previously MOQdigital)
08.2016 - 07.2024
- 1st point of contact for internal applications, data analytics and process automation requests
- Power Bi specialist responsible for improvement, creation and maintenance of the Operational Services Power Bi Reporting
- Introduced a new process for service desk engineers to track and achieve KPIs using gamification
- Provided improved reporting services and automation of processes using PowerApps and Power Automate
- Automated customer post patch restart processes using RPA (Power Automate Desktop)
- Created dynamic applications using PowerApps to cater specific business requirements
- Developed a comprehensive handover application using Power Apps and Power Automate, automating shift statistics auto fill, managing scheduled tasks, creating calendar events, assigning tasks to engineers, and generating formatted handover emails for stakeholders, saving 12 hours of manual effort per month.
- Identified improvement opportunities through integration between systems to enhance functionality and data availability
- Developed and managed the Data warehouse containing data across the operational toolset
- Assisted with managing, upgrading and improving internal applications and its usage within Operational Services
- Play a leading role in enhancing and improving capabilities of the business operational tool-set.
Implementation Engineer
hSenid Software International
08.2013 - 08.2016
- Implementation and configuration of systems
- Database administration
- Requirement gathering and analysis
- Conducting user training
- Conducting user acceptance
- Documentation and report development.
Skills
- SQL and DB administration
- Data Warehousing - SSDT
- PHP/Python
- Power Platform
- Problem-Solving
- Attention to Detail
- Analytical Thinking
- Data Analytics
- RPA
Academic Qualifications
- Robert Gordon University (UK), Master of Sciences Big Data Analytics, 2022
- Cardiff Metropolitan University (UK), Masters of Business Administration, 2019
- University of Colombo School of Computing, Bachelor of Information Technology, 2016
- University of Colombo School of Computing, Foundation in Information Technology, 2015
- Microsoft Exam 70-778 Analyzing and Visualizing Data with Microsoft Power BI, 2020
- Analyzing Data with Power BI MS 20778 at InnoventSys, 2019
- Stepping into Data Science at InnoventSys, 2019
- Completed Industry oriented practical course on .Net software development at e–Academy
References
References available upon request
Disclaimer
I hereby declare that all the information provided herein above is true to the best of my knowledge
Timeline
Consultant - Data and Automation
BrennanIT (Previously MOQdigital)
08.2016 - 07.2024
Implementation Engineer
hSenid Software International
08.2013 - 08.2016
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