Niharika Gyawali
North Adelaide,SA
Summary
Open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. Content Writer well-versed in research, writing and editing wide range of content. Comfortable working with little oversight to write interesting, clean and clear copy. Skilled in content management systems, social media marketing, online content publishing software and SEO.
Overview
5
5
years of professional experience
Work History
Marketing Assistant
SULLIVAN Consulting
Adelaide, SA
12.2023 - Current
- Tracked results from various marketing activities utilizing analytics tools like Google Analytics and Hootsuite.
- Generated content for various media platforms, such as websites and social media accounts.
- Developed and maintained content and communications to drive marketing campaigns, activities and events.
Retail Sales Associate
Serafina Australia
Adelaide, SA
10.2023 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Completed transactions in an efficient manner while providing excellent customer service.
Retail Sales Associate
MIMCO, David Jones
Adelaide Central Plaza, SA
10.2022 - 10.2023
- Undertook a 4-month secondment as a concession manager from April 2023 to July 2023.
- Increased sales by an average 10% than the previous year.
- Provided product information and answered customer queries.
- Demonstrated knowledge of store products and services.
- Handled customer complaints in a professional manner.
- Promoted special offers and discounts to encourage additional purchases.
Copywriter/Voice-Over Artist/Production Manager
Freelancer
Kathmandu
01.2020 - 01.2022
- Worked as a freelance copywriter, voice-over artist, and production manager for videos and ads of several national and international brands, including but not limited to UNICEF Nepal, World Bank Nepal, Samsung, IME, Midea AC, Hitex Carpet, Hada Labo, Spinz etc.
- Created concepts and scripts for international award-winning narration-based documentaries, music videos, and advertisements.
- Maintained updated knowledge through continuing education and advanced training.
Writer/Host/Social Media Manager
Paradygm Group
Kathmandu, Nepal
05.2019 - 06.2020
- Conceptualizing, writing, and producing videos for the company's YouTube channel with over 500k subscribers
- Also worked as a client relations manager and a social media manager and gained firsthand knowledge of stakeholder management.
- Developed persuasive content for digital marketing campaigns.
- Edited manuscripts, press releases, and other documents to ensure accuracy and clarity.
- Collaborated with editors and designers on various projects.
- Conducted interviews with subject matter experts to obtain relevant information.
- Generated ideas for new stories or topics to write about.
- Assisted in the development of storyboards used in video production scripts.
Education
Master of Media (Strategic Communication) -
The University of Adelaide
09.2024
Bachelor of Arts (Journalism and Mass Communication) -
LP University
01.2019
Skills
- Production Management
- Graphic Design
- Copywriting
- Social Media Management
- Customer Service
- Teamwork and Collaboration
- Conflict Resolution
- Positive and Professional
- Product Knowledge
- Product Recommendations
Affiliations
- Elected into the voluntary role of Media Officer of the Politics and International Relations Association of the University of Adelaide in October 2023. Currently responsible for designing and creating content for the organization's social media platforms, writing press releases and organizing events.
- Volunteer at WOMADelaide 2024.
- Guest Editor of Elle Dit (Special Edition of On Dit, University of Adelaide's student magazine) that launched on September 2023.
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Professional
References
Available upon request.
Timeline
Marketing Assistant
SULLIVAN Consulting
12.2023 - Current
Retail Sales Associate
Serafina Australia
10.2023 - Current
Retail Sales Associate
MIMCO, David Jones
10.2022 - 10.2023
Copywriter/Voice-Over Artist/Production Manager
Freelancer
01.2020 - 01.2022
Writer/Host/Social Media Manager
Paradygm Group
05.2019 - 06.2020
Master of Media (Strategic Communication) -
The University of Adelaide
Bachelor of Arts (Journalism and Mass Communication) -
LP University
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