Niharika Kajjayam
Swan Hill,VIC
Summary
Pharmaceutical science student with hands-on experience in quality assurance and healthcare administration. Successfully coordinated nursing home operations, enhancing patient admission processes. Demonstrated strong communication and analytical skills, ensuring compliance and service excellence.
Overview
8
8
years of professional experience
Work History
Health Care Administrator
Georgian House Nursing Home
Ealing, London
01.2022 - 05.2024
- Oversaw daily nursing home operations, enhancing overall resident care and operational efficiency.
- Coordinated patient admissions and discharge processes, improving patient flow and satisfaction.
- Facilitated communication among families, staff, and healthcare providers, fostering collaboration and support for residents.
- Led quality assurance initiatives to enforce healthcare best practices.
- Implemented training programs for new staff to elevate service standards.
- Maintained accurate medical records and documentation for all residents.
- Handled monthly medication cycles and returns, ensuring accuracy and compliance with pharmacy standards.
- Checked inventory levels of medical equipment and accessories regularly.
- Maintained personnel activity database using digital record-management systems.
Quality Assurance Analyst Intern
SK Reddy LTD
Watford, London
04.2021 - 01.2022
- Identified and corrected quality issues per SOPs, facilitating audits, CAPAs, and supplier evaluations.
- Reviewed quality assurance of company deliverables, ensuring compliance with documentation principles and data integrity checks.
- Supported staff in enhancing quality knowledge and compliance during daily operations.
Care assistant
Cura Care
01.2020 - 03.2020
- Administered medications to dementia, Alzheimer's, and stroke patients under registered nurse supervision.
- Assisted clients with daily living activities, promoting autonomy and enhancing overall quality of life.
- Encouraged independence among residents through tailored support strategies.
- Recorded detailed e-reports for each visit, ensuring accurate documentation and continuity of care.
Software Engineer
Tech Mahindra
09.2016 - 11.2019
- Utilized core technical skills in Java, Pega CSA 7.2, and Eggplant Functional across multiple projects in both Waterfall and Agile environments for clients including Pfizer, Personalized Health Care, Citi Bank, and Alaska.
- Executed test planning, designed test cases, set up test environments, established test data, managed defects, and logged test results during 3+ years at Tech Mahindra.
- Conducted code reviews to ensure best practices and maintain code quality.
Education
Masters - Pharmaceutical Science
Kingston University
London, United Kingdom01-2022
Bachelor of Science - Chemistry, Botany, Zoology
KBN Degree College
Intermediate - Botany, Zoology, Physics And Chemistry
Sri Chaitanya Jr College
IndiaAtkinson Higher Secondary School -
Atkinson Higher Secondary School
Skills
- Patient Relationship Management
- Pharmacy Ethics & Compliance
- Medication Dispensing & Management
- Drug Classification Knowledge
- Quality Assurance & GMP Knowledge
- Secure Medication Storage
- Laboratory & Technical Skills
- Communication skills
- Problem-Solving & Decision-Making
- Time Management & Organization
- Teamwork skills
- Verbal & Written Communication
- Report Writing
References
Available on request
Languages
English
Professional
Timeline
Health Care Administrator
Georgian House Nursing Home
01.2022 - 05.2024
Quality Assurance Analyst Intern
SK Reddy LTD
04.2021 - 01.2022
Care assistant
Cura Care
01.2020 - 03.2020
Software Engineer
Tech Mahindra
09.2016 - 11.2019
Masters - Pharmaceutical Science
Kingston University
Bachelor of Science - Chemistry, Botany, Zoology
KBN Degree College
Intermediate - Botany, Zoology, Physics And Chemistry
Sri Chaitanya Jr College
Atkinson Higher Secondary School -
Atkinson Higher Secondary School