Niharika Lakkireddypalli

• Provide excellent customer service by assisting and engaging with customers in a friendly manner and addressing their inquiries and concerns.
• Accurately handle cash transactions and operate the point-of-sale system to process customer payments.

• Stay informed about the products, promotions, and pricing offered in the store to effectively assist customers and provide relevant information.
• Maintain the store's appearance by restocking shelves, arranging displays, and monitoring and managing inventory levels.
• Ensure the cleanliness and organization of the store through routine cleaning tasks and basic maintenance duties.
• Collaborate with other team members, communicating effectively with colleagues and supervisors to ensure a cohesive and productive work environment.

• Expertise: Demonstrated proficiency in promoting and selling premium clothing brands.
• Consistent achievement of sales targets through a deep understanding of fashion trends.
• Build and maintain lasting relationships by understanding individual preferences.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Managed cash register after end of shift to balance and record accurate transactions.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Responded to telephone and in-person requests for information.
• Followed up with existing customers to provide additional support and address concerns.
• Increased sales by fostering relationships with customers, implementing business strategies, and suggesting areas for improvement.
• Helped customers complete purchases, locate items, and join reward programs.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.