NIJHUM SHAH
TARNEIT,VIC
Summary
Proven track record in enhancing customer satisfaction and streamlining transactions at 4K&Y Clothing Shop, showcasing strong customer service orientation and excellent communication abilities. Adept at working in high-paced environments, demonstrated through significant improvements in efficiency and team collaboration. Skilled in cash handling and maintaining high sanitation standards, reflecting a blend of hard and soft skills vital for dynamic retail settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Executive
4K&Y Clothing Shop
Melbourne, VIC
11.2024 - Current
- Maintained accurate records of all transactions, including cash handling procedures.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Customer Service Representative
Aarong Bangladesh
Dhaka, Bangladesh
11.2023 - 06.2024
Sales Assistant
Mina Bazar
Dhaka, Bangladesh
12.2023 - 04.2024
Restaurant Waiter
Kazi farm
Dhaka, Bangladesh
06.2023 - 01.2024
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Presented menus and answered questions regarding items.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
Education
Bachelor of Science - IT Network Security
Melbourne Institute of Technology
Melbourne, VICSkills
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work in a fast-paced environment
- Team player with a positive attitude
Certification
- Valid Bangladeshi Driving License
Languages
English
Professional
Hindi
Professional
References
References available upon request.
Timeline
Retail Sales Executive
4K&Y Clothing Shop
11.2024 - Current
Sales Assistant
Mina Bazar
12.2023 - 04.2024
Customer Service Representative
Aarong Bangladesh
11.2023 - 06.2024
Restaurant Waiter
Kazi farm
06.2023 - 01.2024
- Valid Bangladeshi Driving License
Bachelor of Science - IT Network Security
Melbourne Institute of Technology
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