NIK XHARRA
Auckland
Summary
Motivated and results driven Bachelor of Business graduate with nearly seven years of diverse experience across sales, brand promotion, logistics and customer service roles. I bring strong communication, teamwork and leadership skills, proven through consistent success in fast paced, client facing environments. With a keen interest in sales, brand strategy and marketing, both digital and traditional, I have developed solid commercial acumen and a deep understanding of audience engagement. Known for my proactive mindset and strong work ethic, I am now ready to contribute to a dynamic OOH media agency and grow within a creative, sales focused team.
Overview
4
4
years of professional experience
Work History
Sales Consultant
Daily Driven/TCB Autos Ltd
11.2023 - Current
- Demonstrated strong sales ability, customer service, and coordination skills by managing the full sales cycle, supporting marketing initiatives, handling post-sale follow-up, and ensuring seamless communication between departments. Maintained accurate inventory records and contributed to consistent sales growth and high customer satisfaction.
- Managed end-to-end sales process including customer consultation, test drives, financing options, and deal closure.
- Developed and executed marketing campaigns across social media & emails to generate leads and build brand presence.
- Provided after-sales support by handling customer queries, scheduling services, and ensuring satisfaction post-purchase.
- Acted as liaison between customers, service department, and finance to streamline communications and enhance customer experience.
- Tracked sales performance and market trends to inform promotional strategies and sales targets.
- Coordinated logistics for vehicle deliveries and managed documentation for registrations, warranties, and insurance.
- Prepared and processed sales documentation including contracts, registration, insurance paperwork, and financing applications.
Delivery Driver/Assistant
Coca-Cola
07.2023 - 11.2023
- In this role, I gained valuable work experience during my school holidays. I showcased an exemplary work ethic while coordinating my delivery schedule and providing a world class customer experience.
- Actively created and maintained a culture of service excellence within the team while managing the delivery of orders to customers across Auckland.
- Demonstrated strong organisational and planning skills while making deliveries, optimising route planning processes to minimise wasted time and resources and ensure all orders are delivered promptly.
- Built and maintained customer relationships, engaging with them during deliveries and upholding the Coca-Cola values in every interaction.
- Summer Role
Brand Ambassador
Raydar Ltd.
07.2021 - 02.2022
- As a Brand Ambassador for specialised shopper and retail communications agencies, I have gained first-hand insights into branding, marketing and customer activation strategies while demonstrating an expansive skillset.
- Spearheaded product awareness campaigns while planning and managing in-store promotions and consistently exceeded daily sales targets and KPIs.
- Engaged with customers to encourage open and honest feedback, facilitated constructive discussions and recorded all answers to deliver insights to the management team.
- Showcased excellent communication skills while liaising with store managers, team members, customers and industry stakeholders.
- Successfully delivered promotional and product activation activities for leading clients including Lindt, Oreo, Peckish, Mentos, Steinlager Pure, Isaacs Cider and Tasti.
- Coordinated, led and managed an Activity Zone for Bunnings Rotorua during a 3-day Junior Touch Tournament, facilitated brand engagement activities and maximised brand exposure throughout the event.
- Successfully managed the Metia Interactive & Spark NZ Guardian Maia Virtual Reality experience for the Matariki Commercial Bay Exhibition, built a rapport with customers, oversaw troubleshooting and testing before and during the event and received feedback from visitors.
Education
Bachelor of Business - Marketing
Otago University / AUT
01.2021
Skills
- Communication
- Leadership
- Teamwork & Collaboration
- Creative & Innovative Thinking
- Analytical
- Attention-to-Detail
- Time management
- Problem-Solving
- Organisation & Planning
- Multitasking & Prioritisation
- Resilient & Flexible
- Thrives Under Pressure
- Customer Engagement
- MS Office (Excel, PowerPoint, Docs, Teams)
- Google suite
- WordPress
AREAS OF EXPERTISE
- Client Relationship Management
- Customer Service
- Creative Marketing
- Sales
- Strategic Planning
- Creative Campaigns
- Traditional & Digital Marketing
- Product Activation
- Reporting & Business Analysis
- Inventory & Stock Management
Timeline
Sales Consultant
Daily Driven/TCB Autos Ltd
11.2023 - Current
Delivery Driver/Assistant
Coca-Cola
07.2023 - 11.2023
Brand Ambassador
Raydar Ltd.
07.2021 - 02.2022
Bachelor of Business - Marketing
Otago University / AUT
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