Nika Rezaei
Melbourne,VIC
Summary
Energetic professional with a proven track record at My Kebabz, excelling in customer service and team collaboration. Adept at equipment operation and maintaining cleanliness, ensuring a 100% satisfaction rate. Demonstrated adaptability and critical thinking in fast-paced environments, consistently enhancing customer engagement and store efficiency. Passionate about delivering exceptional service and quality products.
Overview
2
2
years of professional experience
Work History
kebab shop worker
my kebabz
melbourne , melbourne
03.2024 - Current
- Prepared fresh ingredients for kebabs and other menu items daily.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and provided excellent service.
- Operated kitchen equipment safely, including grills and fryers.
- Worked collaboratively with team members to ensure smooth operations.
- Handled cash transactions accurately at the point of sale system.
- Greeted customers warmly as they entered the shop and provided helpful advice about products when requested.
- Maintained a professional appearance at all times by wearing designated uniforms and adhering to grooming standards.
- Performed opening and closing duties such as counting money in cash drawers or setting up display cases.
- Performed accurate measurements, calculations, and materials estimations.
- Answered telephone calls promptly, providing accurate information about products or services offered.
- Completed basic and semi-skilled work using available tools and facilities.
- Maintained knowledge of store layout to assist customers in locating products.
- Produced quality products by palletizing, packaging and assembling finished items.
Education
Foundation Year - Bachelor of Nursing
Monash College
Skills
- Patient care
- Team collaboration
- Time management
- Customer service
- Critical thinking
- Data entry
- Materials handling
- Equipment operation
- Product demonstration
- Surface preparation
- Store maintenance
- Customer relations
- Health and safety regulations
- Customer engagement
- Hand and power tools
- Safety procedures
- Cleanliness and hygiene
- Technical knowledge
- Adaptability
Languages
English
Professional
Persian
Native/ Bilingual
Turkish
Native/ Bilingual
Timeline
kebab shop worker
my kebabz
03.2024 - Current
Foundation Year - Bachelor of Nursing
Monash College