Nikayla Harrison
Canning Vale,WA
Summary
Dynamic and compassionate professional with extensive experience in early childhood education and a strong background in customer service. Currently pursuing a Diploma of Community Services through Kirana Colleges to further expertise in supporting and empowering youth.. Serving as the RAP Officer and Lead Educator for a 12-18-month-old room at Sagewood, Proven ability to lead with empathy, foster inclusive environments, and develop engaging community programs. Skilled in communication, team leadership, and project management, aiming to contribute meaningfully to community service initiatives.
Overview
9
9
years of professional experience
Work History
Lead Educator and Rap Officer
Sagewood Early Learning
Harrisdale, WA
06.2023 - Current
- Lead educational activities and curriculum development for the 12-18-month-old room, ensuring a nurturing and stimulating environment.
- Spearhead the Reconciliation Action Plan (RAP) initiatives, promoting cultural awareness and inclusion within the workplace.
- Coordinate with educators and parents to implement individualised care plans, fostering each child’s physical, emotional, and intellectual growth.
- Develop and maintain strong, communicative relationships with parents and caregivers, offering regular updates on child progress and personalised advice on developmental support.
Assistant Educator
Schools Of Early Learning
Piara Waters, WA
03.2021 - 06.2023
- Supported the development of innovative and inclusive educational programs that encouraged children’s exploration, curiosity, and learning.
- Played a key role in the documentation and assessment of children’s learning, using observations to tailor educational approaches to individual needs.
- Facilitated a positive learning environment by engaging in meaningful interactions that supported children’s sense of well-being and belonging.
- Assisted in organising and participating in events and activities that enriched the learning experience, including cultural celebrations and community outreach.
Bartender
Dapto Leagues Club
01.2019 - 02.2021
- Provided high-quality bar service in a busy club environment, consistently receiving positive feedback for exceptional customer service and efficiency.
- Demonstrated expertise in cocktail preparation and a deep knowledge of beverage offerings, contributing to a 15% increase in bar sales during tenure.I
- Implemented inventory control measures that reduced waste by 10%, showcasing strong organisational and management skills.
- Led training sessions for new staff on bar operations, customer service, and compliance with health and safety standards, enhancing team performance and service quality.
Bartender/Waitress
Ocean Beach Hotel
01.2016 - 01.2019
- Provided excellent customer service in a fast-paced environment, consistently praised for attention to detail and efficiency.
- Managed high-volume orders and ensured timely delivery of food and beverages, contributing to a positive guest experience.
- Collaborated with team members to maintain smooth operations during peak hours, demonstrating strong teamwork and communication skills.
- Assisted in training new staff on restaurant policies and customer service techniques, enhancing team performance.
- Maintained cleanliness and organization of the bar and dining area, adhering to health and safety regulations.
- Handled cash and transactions accurately, ensuring reliable and trustworthy financial management.
- Promoted beverage specials and daily promotions, enhancing customer satisfaction and boosting sales.
Education
Diploma Of Community Service -
Kirana College
Diploma Of Children Services -
CTAS Education
2023
Pre-vocational Business Studies6 Units From Cert II Business Admin -
Tafe
Wollongong2018
HSC -
Illawarra Sports High School
Berkeley, NSW2014
Skills
- Community Engagement and Advocacy
- Cultural Competency and Awareness
- Program Development and Implementation
- Excellent Communication and Interpersonal Skills
- Curriculum Development for Early Childhood
Qualifications
- First Aid
- NSW Drivers License
- Cert III Children services
- WWCC
- Diploma Of Children Services
- Police Check
Refrees
Available on request
Timeline
Lead Educator and Rap Officer
Sagewood Early Learning
06.2023 - Current
Assistant Educator
Schools Of Early Learning
03.2021 - 06.2023
Bartender
Dapto Leagues Club
01.2019 - 02.2021
Bartender/Waitress
Ocean Beach Hotel
01.2016 - 01.2019
Diploma Of Community Service -
Kirana College
Diploma Of Children Services -
CTAS Education
Pre-vocational Business Studies6 Units From Cert II Business Admin -
Tafe
HSC -
Illawarra Sports High School