Nikayla Meloury
Ballarat,Australia
Summary
Dynamic hospitality professional with a proven track record at NITA, excelling in customer service and team collaboration. Adept at problem-solving and maintaining high safety standards, I thrive in fast-paced environments, ensuring guest satisfaction and operational efficiency. My strong organizational skills and adaptability contribute to seamless service delivery.
Overview
9
9
years of professional experience
Work History
Hospitality & Tourism
NITA
Yulara, NT
03.2024 - 02.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Work well as a team in a time-efficient manner.
- Work well with other cultures.
- Learning how to work with the community.
- Reported maintenance issues to management for timely resolution.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Cleaned and sanitized guest rooms to ensure high standards of cleanliness.
- Stocked housekeeping carts with supplies and linens for efficient service.
Team Member
Woolworths
10.2022 - 01.2023
- Money Handling
- Works Well with Others
- Working Well Under Pressure
- Organisation Skills
- Following Directions
- Operating the Phone
- using POS machine
Crew Member
McDonalds
08.2020 - 04.2021
- Customer Service
- Liaising with Customers
- Taking Orders
- Cash Register Operation
- Cash Handling
- Safe Food Handling
- Drive-Thru Service
- Working in a Team
- mulit-task in efficient timing
Team Member
Don Chicho’s Pizza & Pasta
10.2016 - 12.2016
- Liaising with Customers
- Taking Orders
- Assisting the Chef
- Kitchen Cleaning
- Pizza Making
- Pasta Making
- Keeping Workstation Clean
- Safe food Handling
- Preparing Food Station
- Operating the Phones
Party Host
Funbugs Playhouse
03.2016 - 08.2016
- Maintaining OH&S Standards
- Carrying Out First Aid Measurements Obtaining Safety
- Obtaining safety
- Working with Children's Check
- Planned and organized themed parties for children and families.
- Managed guest check-in and provided event information efficiently.
- Coordinated activities and games to engage guests throughout events.
- Fostered a fun and welcoming atmosphere for all attendees.
Education
Year 12 -
01.2017
Cert III - Catering Operations
Catering Operations
Skills
- Customer service
- Safe food handling
- Organizational skills
- Time management
- Team collaboration
- Attention to detail
- Adaptability to change
- Health and safety compliance
- Multi-cultural communication
- Works well under pressure
- Problem solving
Referrals
- Duang, housekeeping supervisor 0477063915
- Anza Tariq, Manager, Woolworths, 0405254587
Timeline
Hospitality & Tourism
NITA
03.2024 - 02.2025
Team Member
Woolworths
10.2022 - 01.2023
Crew Member
McDonalds
08.2020 - 04.2021
Team Member
Don Chicho’s Pizza & Pasta
10.2016 - 12.2016
Party Host
Funbugs Playhouse
03.2016 - 08.2016
Year 12 -
Cert III - Catering Operations
Catering Operations