NIKESH KALAKHETI
Merrylands,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Metroway Supermarket
01.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Barista
QUIC
01.2023 - 11.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
BACHELOR OF COMMUNITY SERVICE -
Stott's Colleges
LEVEL 1,55-73 OXFORD STREET,SURRY HILLS,NSW 201009.2026
Certificate IV - Ageing Support
LUVIUM PTY LTD
Level25/108 St Georges Terrace, Perth WA 600009.2023
Skills
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Friendly and outgoing
Cash Handling
Timeline
Customer Service Representative
Metroway Supermarket
01.2023 - Current
Barista
QUIC
01.2023 - 11.2023
BACHELOR OF COMMUNITY SERVICE -
Stott's Colleges
Certificate IV - Ageing Support
LUVIUM PTY LTD
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