Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic
Sonalpreet Kaur

Sonalpreet Kaur

Kilburn,Australia

Summary

Objective
To advance my career in the hospitality industry by leveraging my experience in kitchen hand operations, housekeeping, and customer service. I aim to thrive in a fast-paced, customer-focused environment by delivering exceptional guest experiences, fostering teamwork, and ensuring smooth operations. My strong organizational and multitasking abilities enable me to excel under pressure while maintaining a professional and welcoming attitude, contributing to the success and reputation of the organization I represent.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Kitchen Hand

Warrina Crescent
Inglefarm, Adelaide
03.2024 - Current
  • Prepared and cooked food items, ensuring quality and consistency.
  • Assisted chefs with meal preparation and cooking tasks.
  • Maintained kitchen cleanliness and hygiene through regular cleaning and dishwashing.

Bartender and Food Server (Placement)

Rydges Hotel
Adelaide, Adelaide
10.2024 - 11.2024
  • Attended required training sessions related to housekeeping tasks.
  • Performed housekeeping duties including laundry services for clients.
  • Developed, implemented, and enforced policies regarding housekeeping procedures.
  • Performed general housekeeping duties including sweeping, mopping, dusting.
  • Resolved customer complaints in a professional manner.
  • Assisted in setting up the bar for service shift.
  • Checked identification of guests to verify age requirements for alcohol purchase.

Retail Sales Representative

Grange Fruit Market
Grange, SA
12.2023 - 03.2024
  • Operated POS systems to efficiently process customer transactions.
  • Managed inventory by restocking shelves and ensuring product availability.
  • Facilitated sales by providing excellent customer service and product knowledge.
  • Greeting customers, RF scanning, manual picking, and packaging.
  • Receiving and dispatching stock and handling counter work.
  • Working with the cash register, collecting payments, cleaning the store, and providing general maintenance.

Customer Service Representative

Chapati House 2
Black Forest, SA
10.2023 - 01.2024

Provided exceptional customer service as a food server in a restaurant setting, ensuring compliance with RSA regulations.

Cash register handling, making various types of cocktails, mocktails, and beverages.

Stock analysis and ordering.

Cleaning and sanitation.

Education

Master of Hotel Management -

International College of Hotel Management (ICHM)
Adelaide, SA
01.2024

Bachelor of Commerce - COMMERCE STREAM

RR BAWA DAV COLLEGE For Girls
Batala, PUNJAB
01.2022

Certificate of Hotel Management - Meet & Greet officer

01.2022

Skills

  • Pantry restocking
  • Surface cleaning
  • Pantry organization
  • Retail Operations
  • Commercial dishwashers
  • Kitchen operations
  • Dedicated work ethic
  • Stock counting
  • Safe chemical handling
  • Health code compliance
  • Dishwashing
  • Customer service
  • Facilities housekeeping
  • Housekeeping support
  • Housekeeping and cleaning
  • Laundry and housekeeping coordination

Certification

  • Responsible Service of Alcohol (RSA)
  • MEET AND GREET OFFICER CERTIFICATE (FRONT DESK)

Languages

English
Professional
Punjabi
Professional
Hindi
Professional

References

References available upon request.

Timeline

Bartender and Food Server (Placement)

Rydges Hotel
10.2024 - 11.2024

Kitchen Hand

Warrina Crescent
03.2024 - Current

Retail Sales Representative

Grange Fruit Market
12.2023 - 03.2024

Customer Service Representative

Chapati House 2
10.2023 - 01.2024

Master of Hotel Management -

International College of Hotel Management (ICHM)

Bachelor of Commerce - COMMERCE STREAM

RR BAWA DAV COLLEGE For Girls

Certificate of Hotel Management - Meet & Greet officer

Sonalpreet Kaur