Summary
Overview
Work History
Skills
Key Highlights
Timeline
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Nikhil Deshpande

Sydney,NSW

Summary

As a seasoned technology strategist with a proven track record in digital health, I translate cutting-edge solutions into impactful programs that optimize care delivery and measurably improve patient outcomes. My deep understanding of healthcare nuances, coupled with Harvard-forged expertise, empowers me to identify and leverage technology's potential to revolutionize healthcare. I thrive on collaboration, fostering partnerships with clinical and technical teams to unearth opportunities where digital tools can streamline processes, elevate care quality, and transform patient lives. My passion for digital health fuels my drive to deliver practical, cost-effective solutions that align with business goals and drive real-world impact. Experienced and driven Digital Health Officer with over 9 years of experience in the healthcare industry. Skilled in utilizing technology and data to improve patient care, optimize operations, and drive business growth. Proven track record of developing and implementing successful digital health strategies. Passionate about transforming the healthcare landscape through innovation and collaboration. Excellent leadership skills and a strong commitment to delivering high-quality and cost-effective solutions for patients and stakeholders.

Overview

15
15
years of professional experience

Work History

Clinical Applications System and Integration-Justice Health and Forensic Mental Health Network

06.2022 - Current
  • Oversee the development, maintenance, and management of data mapping, extraction, migration, testing, conversion, and reporting processes for clinical applications
  • Lead project planning and implementation for integrating clinical applications with various source systems
  • Proactively find areas for streamlining configuration and integration of healthcare systems
  • Represent the organization in forums and supply recommendations to resolve software, hardware, configuration, and integration issues
  • Ensure complete and up-to-date project documentation and supply regular reports to stakeholders
  • Facilitate collaboration with internal and external stakeholders for successful project delivery
  • Proactively check and keep system connectivity and integration across local and wide area networks.

Head of Information Technology

Doctorfromhome
07.2016 - 05.2022
  • Managed a capital project portfolio of $3.8 million annually, overseeing planning, resource allocation, budgeting, and progress monitoring
  • Established project aims and manages the eHealth capital project portfolio
  • Presented new capital project initiatives to executive leadership
  • Directed a multi-disciplinary technical team and oversaw the technical ICT design, planning, and implementation of the Doctorfromhome Telehealth service
  • Developed technology strategy and integrated information technologies for best effectiveness
  • Ensured compliance with computer use policies, information security, and privacy
  • Recruited and on boarded technologists and managed application support, billing, electronic medical records, system integrations, and census management systems
  • Implemented performance improvement strategies and plans for continuous improvement.

ICT & Tele-Health Analyst

IUIH - Institute for Urban Indigenous Health
02.2015 - 07.2016
  • Supplied supervision and direction to the IT personnel of a not-for-profit organization supplying community-controlled health services
  • Collaborated with departments to find, recommend, develop, implement, and support cost-effective technology solutions
  • Managed infrastructure roll-out projects and ensured quality through frequent audit reports
  • Coordinated video conferences for telehealth consults, online training, and meetings across seventeen Aboriginal medical centers
  • Implemented and supported telehealth/video conferencing technologies
  • Managed the Web Application, Voice, and Data Network Team
  • Ensured compliance with internal quality standards and external regulations.

IT Consultant

Toll Group
05.2011 - 11.2015
  • Deployed and managed Customer Relationship Management (CRM) applications and online web portals
  • Optimized Enterprise Resource Planning (ERP) applications and related databases
  • Developed and maintained IT policies, standard operating procedures, and supplied feedback for process improvement
  • Supplied IT service management help to end-users and delivered product training
  • Ensured prominent levels of customer satisfaction through correct documentation and issue resolution
  • Created service level agreements for IT operational functions and help desk operations
  • Consulted with engineering team members, evaluated project requirements, and developed software applications
  • Named and addressed environmental IT issues and assessed system hardware and software.

IT & Systems Administrator

Hover Technologies Pvt. Ltd.
05.2009 - 04.2011
  • Monitoring Administration, and troubleshooting servers, thin clients, laptops, and desktops
  • Consolidated server infrastructure using VMWARE ESXI server solution with centralized IBM storage
  • Managed Windows servers, IBM Storage, Cisco Switches & Firewalls, VMWARE Virtualization, and Enterprise Messaging servers
  • Administered security of Internet and wireless LAN/WAN networks and resolved system and network problems
  • Supplied technology support and training to users
  • Managed IT inventory, stock levels, and databases
  • Implemented performance improvement strategies and supported electronic record integrity.

Skills

  • Effectively plan and execute healthcare projects from ideation to completion Mobilize and manage teams to achieve project goals Establish and support project governance structures Communicate effectively with stakeholders at all levels Lead change initiatives to successfully implement innovative technologies and processes Engage stakeholders effectively to ensure project success Utilize problem-solving techniques to show and resolve project challenges Influence others to gain support for project initiatives Manage project resources and budgets efficiently Mitigate and manage project risks Effectively close out projects and transition to business-as-usual operations

Key Highlights

  • Lead project planning and implementation for integrating clinical applications with various source systems.
  • Oversaw the development, maintenance, and management of data mapping, extraction, migration, testing, conversion, and reporting processes for clinical applications.
  • LHD lead for EMR-AIR real time upload of immunization records project for services Australia.
  • Planned, Developed, and implemented solution for integration of Radiology system with EMR Application.
  • Implementation of EBI Edward Extract solution in LHD for the Ministry of Health.
  • Connected six private and public Lab with EMR solution for LHD within NSW state.
  • Cloud migration testing and support of legacy Applications iPM, CHIME, from on Prem to cloud.

Timeline

Clinical Applications System and Integration-Justice Health and Forensic Mental Health Network

06.2022 - Current

Head of Information Technology

Doctorfromhome
07.2016 - 05.2022

ICT & Tele-Health Analyst

IUIH - Institute for Urban Indigenous Health
02.2015 - 07.2016

IT Consultant

Toll Group
05.2011 - 11.2015

IT & Systems Administrator

Hover Technologies Pvt. Ltd.
05.2009 - 04.2011

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Nikhil Deshpande