Nikhil Goyal
Boondall,QLD
Summary
Experienced and versatile professional with a background in customer service, operations, and team support. Currently serving as Assistant Manager at a car wash, managing daily operations and staff. Previously worked as a Baker and Retail Assistant, gaining skills in food preparation, retail operations, and customer engagement. Strong work ethic, adaptable, and committed to delivering excellent service.
Overview
1
1
year of professional experience
Work History
Assistant Manager at Car Wash
IMO Car Wash
Taigum
02.2025 - Current
- Supported daily operations by coordinating team schedules and ensuring adequate staffing levels.
- Contributed to inventory management, tracking stock levels, and placing orders as needed.
- Implemented process improvements to enhance efficiency in workflow and productivity.
- Monitored customer interactions to ensure high satisfaction and resolve issues promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Baker and Retail Assistant
Brumby's Bakery
Stafford Heights
02.2025 - 09.2025
- Prepared a variety of baked goods, ensuring consistency in taste and presentation.
- Operated baking equipment, adhering to safety and hygiene standards.
- Collaborated with team members to meet daily production goals efficiently.
- Assisted customers with product selections and inquiries, enhancing their shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Supported promotional events by setting up displays and engaging with customers to drive sales.
Education
Bachelor - Early Childhood And Teaching
Victoria University
Brisbane09-2028
Skills
- Customer service
- Money handling
- Decision-making
- Problem-solving
- Time management
- Staff supervision
- Retail operations
- Food safety and sanitation
- Kitchen safety
- Attention to detail
- Oven operation
- Cleanliness standards
- Customer assistance
- Patience and empathy
- Flexible schedule availability
- Manual License
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Availability
- Monday, Tuesday, Thursday: Flexible – mornings, evenings, and nights
- Wednesday, Friday, Saturday, Sunday: Full-day availability
Timeline
Baker and Retail Assistant
Brumby's Bakery
02.2025 - 09.2025
Assistant Manager at Car Wash
IMO Car Wash
02.2025 - Current
Bachelor - Early Childhood And Teaching
Victoria University