Summary
Overview
Work History
Skills
Career Objective:
References:
Timeline
Generic

Nikhil N

Summary

Experienced in administering Support Ticket systems, adept at troubleshooting and providing comprehensive user training on Business Analyst platforms. Proficient in generating and managing reports for informed decision-making. Skilled in identifying and optimizing underutilized platform features, ensuring continuous improvement. Adept at translating business requirements into user-centric solutions for an exceptional user experience. Committed to data security and compliance adherence. Proven ability to collaborate effectively with key stakeholders, including internal teams and external vendors.

Overview

4
4
years of professional experience

Work History

Business Analyst

Bet365
02.2020 - Current
  • Gathering client requirements, channelise it further to conceptual stage to support other developers in getting client requirements right for their development of the project
  • Documented the information gathered during the Requirements workshop and prepared the Functional
  • Specification document and Gap Analysis Document
  • Researching and analyse frameworks for applications and evaluating those further according to program specifications and software design
  • Identified & evaluated inefficiencies and recommended optimal business practices & system
  • Functionalities
  • Incorporated project management best practices to plan for projects and to manage quality of requirements, deliverables, costs and resources
  • Own and develop relationships with all stakeholders, working with them to optimize and enhance our integration
  • Help design, document and maintain system processes
  • Report on common sources of technical issues or questions and make recommendations to development team
  • Project Managed the Functional Testing, System Integration Testing and User Acceptance Testing by regularly interacting with multiple stakeholders and providing technical & functional Inputs
  • Communicate key insights and findings to product team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the clients
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with stakeholders to define project objectives and criteria.


Projects Handled:


Bloxian – Development and integration of of WMS.
Shashina – Migration of legacy systems to AWS
RSB – Development of CRM, API integration with existing systems

Skills

  • Staff Training
  • User Acceptance Testing (UAT)
  • Human Resource Information System (HRIS)
  • Product Development
  • ITG Test Plan Creation and Application
  • Financial Markets
  • Portfolio Asset Management System
  • SEO Strategies
  • CRM Systems
  • Pivot Tables
  • Analytical Tool Implementation
  • SWOT Analysis

Career Objective:

Seeking a dynamic role in Business Analysis leveraging over 3 years of experience in configuring solutions for optimal business outcomes. Dedicated to delivering exceptional user experiences and translating business needs into scalable, efficient solutions. Eager to contribute expertise to drive organizational success.

References:

Available upon request .

Timeline

Business Analyst

Bet365
02.2020 - Current
Nikhil N