Experienced in administering Support Ticket systems, adept at troubleshooting and providing comprehensive user training on Business Analyst platforms. Proficient in generating and managing reports for informed decision-making. Skilled in identifying and optimizing underutilized platform features, ensuring continuous improvement. Adept at translating business requirements into user-centric solutions for an exceptional user experience. Committed to data security and compliance adherence. Proven ability to collaborate effectively with key stakeholders, including internal teams and external vendors.
Projects Handled:
Bloxian – Development and integration of of WMS.
Shashina – Migration of legacy systems to AWS
RSB – Development of CRM, API integration with existing systems
Seeking a dynamic role in Business Analysis leveraging over 3 years of experience in configuring solutions for optimal business outcomes. Dedicated to delivering exceptional user experiences and translating business needs into scalable, efficient solutions. Eager to contribute expertise to drive organizational success.
Available upon request .