Nikhil Premi
Melbourne
Summary
Experienced with member advocacy, focusing on resolving member concerns and enhancing satisfaction. Utilises strong communication and problem-solving skills to navigate complex situations effectively. Track record of building meaningful relationships and fostering teamwork to achieve successful outcomes.
Overview
7
7
years of professional experience
Work History
Member Advocate Leader
Defence Health
08.2022 - Current
- Lead the sales team, ensuring alignment with business objectives.
- Collaborate with Workforce Planning to develop and optimize employee schedules.
- Partner with the marketing team to devise strategies for achieving sales targets.
- Oversee performance management, providing coaching and development to drive success.
Marketing Intern
Clutch Industries Pty. Ltd
07.2021 - 09.2021
- Created content for companies social media platforms resulting in 5% more engagement with followers
- Initiated new sales promotions activities, helping company in generating 10% more sales from its existing customers
- Led all marketing activities for companies newly launched campaign named 'Master Installer'
- Analysed companies marketing campaigns to provide recommendations and optimise campaign's performance
- Created newsletters, flyers, social media posts, Google Ads, Spotify Ads, Facebook Ads and videos for various marketing purposes
NGO Intern
Umeed
04.2018 - 06.2018
- Planned and executed fundraising strategies, bringing for new funds and targeted college students to raise 300 paid volunteers in span of 2 months
- Collaborated with government bodies and other NGOs in increasing awareness about child labour and other societal challenges by conducting 3+ events each month in college and various other locations
- Analyzed data to guide fundraising activities, managed finances and strategizing to innovate opportunities to attract new donors and raised overall funding from 1m to 2m
- Designed posters and other promotional content for company's social media platform helped in increasing engagement by 10%
Marketing Intern
Edumentor Educational Services Pvt. Ltd.
02.2018 - 03.2018
- Trained with business development personnel to optimize marketing performance and performed industry analysis taking ROI to 25%
- Developed content for companies social media platforms resulting in 10% more engagement with followers
- Directed market planning and research to identify new business opportunities helped company in revamping brand presence by 20%
- Leveraged industry trends and competitive analysis to improve marketing campaign performance and boosted profitability by 15%
Education
Master of Management - Marketing
The University of Melbourne
12.2021
Bachelor of Commerce -
University of Delhi
07.2019
Skills
- MS Office Suite
- Sales coaching
- Team management
- Call center operations
- Team building
- Sales planning
- Objection handling
- Customer retention
- Closing techniques
- Performance management
- Business development
Certifications And Honours
- Google Analytics for Beginners- Analyzing audience, acquisition, behaviour reports and set up goals and campaign tracking
- Google Ads Display Certification - Developing and optimizing effective Google Display campaigns
- Digital Marketing Foundations- Optimizing website and leveraging SEO, paid advertising and social media to enhance brand visibility
- Awarded with most prestigious 'Global Graduate Merit Scholarship' for academic excellence
Volunteer And Extra Curricular Activity
Ram Lal Anand College, New Delhi, India, Event Co-ordinator, 08/01/17, 04/01/19, Planned and executed outreach program focused on organizing routine health check-up and blood donation camps in team of 50+ volunteers and identified strategic ways of popularizing program activities among 5 stakeholders, Organized activities, meetings, special events and recurring events geared towards supporting study programs, curriculum development and revised admissions system catering to 400 students in a session
Languages
English
Full Professional
Timeline
Member Advocate Leader
Defence Health
08.2022 - Current
Marketing Intern
Clutch Industries Pty. Ltd
07.2021 - 09.2021
NGO Intern
Umeed
04.2018 - 06.2018
Marketing Intern
Edumentor Educational Services Pvt. Ltd.
02.2018 - 03.2018
Bachelor of Commerce -
University of Delhi
Master of Management - Marketing
The University of Melbourne
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