Nikhil Puthran
Melbourne,Australia
Summary
Dynamic IT Support Specialist and Front End Developer with a proven track record at FirstSource and Blackbrick Studio. Expert in JavaScript, React, and fostering teamwork. Excelled in enhancing system functionality and user experience, significantly improving client satisfaction. Skilled in Agile methodologies and effective communication, consistently delivering projects that exceed expectations.
Overview
3
3
years of professional experience
Work History
Front End Developer
Blackbrick Studio
, India
08.2023 - 01.2024
- Collaborated remotely with the team members to create an full stack website for a client
- Used Javascript, react, api and mango DB for the entire website building and JIRA board was used to identify problems, analyze solutions and make decisions
- Maximized productivity by analyzing protocols and identifying areas of improvement
- Collaborated with back-end developers to integrate user interface elements into applications.
- Designed and implemented interactive user interfaces for websites and applications.
IT Support Specialist
FirstSource
Inida / Mumbai, Maharashtra
01.2023 - 07.2025
- Assisted colleagues with complex IT problems or inquiries.
- Performed routine maintenance and software updates on support tools and customer systems.
- Guided customers through step-by-step solutions in a clear and concise manner.
- Documented all customer interactions and resolutions in the ticketing system for future reference and reporting.
- Answered user inquiries to resolve computer software or hardware operation problems.
Front End
Auxiun
Melbourne, Australia
03.2022 - 09.2022
- Company Overview: Montreal-based start-up working to revolutionize transactions and wealth, focusing on ingame economics and media ownership
- We work on integrating our in-house technology to incorporate blockchain non-fungible tokens (NFTs) to allow users to own digital assets through public and private blockchains
- Languages used: React, JavaScript, Blockchain algorithms, MongoDB, APIs
- Used Jira board to track progress, created use cases and test cases to check the usability of the software
- Created weekly reports to keep the client updated about progress and any difficulties faced
- Weekly feedback was shared by the client over Zoom calls to avoid last-minute changes
- Montreal-based start-up working to revolutionize transactions and wealth, focusing on ingame economics and media ownership
- We work on integrating our in-house technology to incorporate blockchain non-fungible tokens (NFTs) to allow users to own digital assets through public and private blockchains
Education
Master of IT -
RMIT University
Melbourne, Australia12.2022
Bachelors in Information technology -
L.s Raheja college
Mumbai, India12.2019
Skills
- JavaScript
- Java
- C
- C
- React
- Oracle SQL
- Unix Shell
- Apache Hadoop
- Apache Hive
- Scrum
- Agile Methodologies
- Jira
- GitHub
- AWS
- Excel
- Spline
- Teamwork
- Collaboration
- Time Management
- Communication
Projects
Artificial Intelligence based Image Processing ->
● Built and led an Agile team utilizing Scrum methodology to develop a web application for a
Canadian corporation (Auxiun).
● Analyzed data from the world's 10,000 largest cities to create a unique image for each city
using an AI algorithm, which was then minted into NFTs and sold by the client.
● Served as Scrum Master, assisting the team in developing the front end of the application
using JavaScript and React.
● Achieved seamless Agile workflow through regular Sprint and Retrospective meetings, team
coordination, and maintaining documentation in line with industry standards.
Student Allocation System ->
● Developed a system application using advanced Java and JavaFX to assign students to teams based on project preferences and conflicts.
● Managed end-to-end functionalities efficiently, handling the front end as per team and client
requirements.
●Used Jira for project management.
●The application was built from scratch and selected as one of the best in the assessment.
Shift Allocation System ->
● Collaborated in an Agile team of six to develop a web application from start to finish during
the third semester of the Master's program.
● Served as Scrum Master, overseeing progress and contributing to the front-end
development using JavaScript, APIs, cloud services, and database integration.
● Facilitated regular Sprint and Retrospective meetings for effective team coordination and
maintained documentation adhering to industry standard
Hobbies and Interests
- Went for an exchange program to Netherlands to play football (soccer) and played in a tournament which had teams from all over the country.
- Represented my university to district level in football.
Timeline
Front End Developer
Blackbrick Studio
08.2023 - 01.2024
IT Support Specialist
FirstSource
01.2023 - 07.2025
Front End
Auxiun
03.2022 - 09.2022
Master of IT -
RMIT University
Bachelors in Information technology -
L.s Raheja college
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