Nikhil Thakur
Perth,Australia
Summary
A seasoned professional having 2 years of experience as in SAP Basis administrator generally responsible for managing an SAP environment on a day-to-day basis which typically includes configuring, monitoring, and scheduling jobs in SAP systems.
Overview
5
5
years of professional experience
Work History
Night Filler
Woolworths Group
Perth, WA
07.2022 - Current
- Followed all safety protocols while operating machinery and equipment.
- Assisted in unloading products and stocking shelves during night shifts.
- Ensured accuracy of product labels and expiration dates.
Cyber Security Consultant
Eagle Shared Services
Joondalup, WA
10.2023 - 01.2024
- Evaluated effectiveness of risk management measures taken by the organization.
- Monitored progress against corrective action plans as part of follow up activities.
- Configured and managed SharePoint sites, libraries, lists, content types, and columns.
SAP BASIS Consultant and IT Support
LTIMindtree
Bangalore, India
01.2020 - 01.2022
- Boosted service efficiency and customer satisfaction by 15% through proactive ticket management during my tenure
- Provided exemplary helpdesk service and support to assist customers.
- Implemented security measures like creating users, roles and profiles to ensure data privacy.
- Performed daily system monitoring to identify potential issues or performance degradation.
- Performed tasks related to SAP NetWeaver platform such as Installation and Configuration, System Copy, Refresh, System Refresh, Upgrade.
Education
Masters of IT Extension - Cyber security
Kaplan Business School
Perth11-2024
Bachelor's - Computer Science Engineering
Chitkara University
India07.2020
Skills
- Incident management
- Ticket support system management
- Cloud computing
- IT security management
- Network monitoring
- Patch management
- SAP user management
- SAP monitoring tools
- SAP patch management
- SAP basis administration
- Problem solving
- Cybersecurity analysis
- Network security
- Remote desktop support
- Help desk support
- Customer service
- Team collaboration
Timeline
Cyber Security Consultant
Eagle Shared Services
10.2023 - 01.2024
Night Filler
Woolworths Group
07.2022 - Current
SAP BASIS Consultant and IT Support
LTIMindtree
01.2020 - 01.2022
Masters of IT Extension - Cyber security
Kaplan Business School
Bachelor's - Computer Science Engineering
Chitkara University
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